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Charles Boyd Chevrolet Cadillac GMC of Henderson, NC
Henderson, NC
1,009 Reviews
Why Put Your Confidence in Charles Boyd of Henderson Chevrolet, GMC and Cadillac?
Providing an uncommonly exceptional experience is our goal. For over 35 years we have been obsessed with providing excellence in customer service to those who trust us with their vehicle needs in sales and service. We're a family-owned and operated business and our enthusiasm and gratitude for our customers shines through everything we do as each of our Team Members are empowered to ensure you have an excellent ownership experience.
WHY CHOOSE CHARLES BOYD of HENDERSON?
Your idea of a great car buying experience is unique to you. From providing information on our vehicles with transparency to offering competitive pricing and building modern and comfortable facilities - we are constantly striving to elevate your shopping experience.
Sales Department:
•Transparent Purchase and Ownership Process
•Professional and Certified Staff Focused on your wants and needs
•Particular Reconditioning and Service Process on every Pre-Owned Vehicles
•World Class Facility with Comfort and Conveniences all built for you to enjoy
•Get a fair price up front without spending hours negotiating for it
•Flexible Finance Options that are presented upfront
•Vehicle Service Agreement Options that fit your car and you driving needs
•We will buy your car even if you chose not to buy ours
•Accessorize your vehicle to fit your personality and style unique to you
•A Complete Total Inventory of New, Company and Pre-Owned Vehicles
•We specialize in Factory and Company Vehicles that can Save You Thousands of Dollars
•Shop Chevrolet Cadillac Buick and GMCs all in one place
•Detailed and Thoroughly Inspected Quality Pre-Owned Vehicles
•Annual Chevrolet Cadillac Buick and GMC "Mark of Excellence" Award Winners
•Nationally Recognized Top Rated Customer Service Index Scores
•A Second to None Team of People That Make This All Possible
Service and Parts Department:
•Designed to Value Your Time
•New Facility built around Customer Comfort and Convenience
•Enclosed Service Drive to keep you out of weather incumbencies
•Courtesy Transportation Program and Vehicle Shuttle Service
•Complimentary Multi-Point Inspection with every Service Visit
•Complimentary Alignment Check
•Accessorize your vehicle to fit your personality and style unique to you
•An available Certified Technology Expert to answer and work one on one with you and your vehicle
•A Designated Service Appointment Coordinator
•A Designated Service Drive Greeter
•A Personal Service Consultant that will present and prioritize and recommended services needed
•Nationally Recognized To Rated Customer Service Index Scores
• Certified and Trained Service Staff focused on you and your vehicle needs
• ASE Trained and GM Certified Awarded Technicians Genuine OEM Parts for your vehicle
•Shop Tours Available upon Request
• Communication, Efficiency and Quality Control Focus
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Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,009 reviews
June 10, 2018
Great Customer Service! This is the second new vehicle we have bought from Charles Boyd. My experience both times were amazing. If you are needing a new or used vehicle give This is the second new vehicle we have bought from Charles Boyd. My experience both times were amazing. If you are needing a new or used vehicle give Charles Boyd a chance. Great customer service and ask for John Cash. More
by Wgb06191959
Employees Worked With
Russell Boyd, John Cash
June 09, 2018
out of this world We had a chevy cruz and the engine went bad. Diane called us and told us to come in to see if she could help us. Diane is truly a miracle worker. We l We had a chevy cruz and the engine went bad. Diane called us and told us to come in to see if she could help us. Diane is truly a miracle worker. We left there with a 2017 chevy cruze. Diane and the staff was so wonderful towards us. They made us feel at home with them. I would highly recommend anyone to go see Diane or the other salespeople there at Charles Boyd. Thank you once again Diane. We were blessed to find you. Alex & Valerie More
by valsdaycare69
Employees Worked With
Diane Asher
June 07, 2018
Great!! Came in with a car upside down and Diane made sure I left out with a new car 2018!! Thank you Charles Boyd for everything Came in with a car upside down and Diane made sure I left out with a new car 2018!! Thank you Charles Boyd for everything More
by Tommy boy
Employees Worked With
Diane Asher
June 07, 2018
Charles Boyd Cadillac I've been to Charles Boyd Cadillac for four vehicles. My experience each time has been excellent. They've given me a very good deal, very friendly, ve I've been to Charles Boyd Cadillac for four vehicles. My experience each time has been excellent. They've given me a very good deal, very friendly, very efficient, and service is always prompt and done right the first time. My sales representative is top-notch. I definitely would recommend them. More
by Cadidadi
Employees Worked With
Diane Asher
February 07, 2018
Incredible Dealer I am 58 yes young and have purchased many cars in my lifetime. I have to honestly say , I have never had a more pleasurable, no stress, no haggle or p I am 58 yes young and have purchased many cars in my lifetime. I have to honestly say , I have never had a more pleasurable, no stress, no haggle or pressure , buying experience in my entire life. I drove 2-1/2 hrs to Henderson and would drive 8 if I had to to buy from them again . They have easily earned my respect and loyalty to their dealership and family . I would highly recommmend this dealership to anyone who is looking for an honest , no hassle , great deal . Congrats Charles Boyd Chevy . You are truly 5 star rated . More
by anthony1696
Employees Worked With
Charles Boyd , Russell Boyd, Thomas Mosley, Crystal O'Driscoll
November 29, 2017
Traveler Got Excellent Service! Was on business in the Raleigh/Durham/Oxford, NC area and had an unusual and unexpected mechanical issue with my Cadillac ATS. Tim was friendly, welco Was on business in the Raleigh/Durham/Oxford, NC area and had an unusual and unexpected mechanical issue with my Cadillac ATS. Tim was friendly, welcoming and empathetic and professionally expedited my service. This allowed me to make a very important afternoon appointment in Winston Salem. I had a professional "big city" experience in the fairly small town of Henderson, NC. I think this area of North Carolina is lucky to have a top notch sales and service organization like Charles Boyd. Thank you from Charlotte, NC! More
by BizTraveller
Employees Worked With
Sam Hampton
November 06, 2017
Logan Manning was VERY helpful. Me and my Fiancé called ahead for a specific car and when we got the he had the car park up front waiting on us. We took the car on was VERY helpful. Me and my Fiancé called ahead for a specific car and when we got the he had the car park up front waiting on us. We took the car on a test drive, loved it but once we sat down and talked number the car wasn’t in our budget. So he point us in another direction of cars. Logan never pressured up into a deal and that’s what we really liked. Logan work our budget to fit and drove off of the lot in a brand new 2017 Chevy Malibu. Thank you so much Logan we love our new car. More
by Paul Bullock
Employees Worked With
Logan Manning
October 23, 2017
Logan was awesome These guys are on the ball! it was the most streamline purchase I have made ! I was very pleased dealing with Logan! My truck was delivered and got g These guys are on the ball! it was the most streamline purchase I have made ! I was very pleased dealing with Logan! My truck was delivered and got good instruction on features of my new Denali 2500 truck. More
by Bill B
Employees Worked With
Logan Manning
October 18, 2017
Always A Wonderful Experience!!! John Cash has sold me my last 3 cars. He is the only person I will ever buy cars from. He is very kind and patient and always takes care of me. He is John Cash has sold me my last 3 cars. He is the only person I will ever buy cars from. He is very kind and patient and always takes care of me. He is not only my car salesman but my friend as well. More
by Camaro Lady
Employees Worked With
John Cash
September 19, 2017
great. logan manning was just right great service. answered all questions. great experience...logan was a great help in explaining all questions I had about vehicle. would recommend any great service. answered all questions. great experience...logan was a great help in explaining all questions I had about vehicle. would recommend anyone to this dealer ship. More
by larryb
Employees Worked With
Logan Manning
