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Charles Boyd Chevrolet Cadillac GMC of Henderson, NC

Henderson, NC

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1,009 Reviews
Why Put Your Confidence in Charles Boyd of Henderson Chevrolet, GMC and Cadillac? Providing an uncommonly exceptional experience is our goal. For over 35 years we have been obsessed with providing excellence in customer service to those who trust us with their vehicle needs in sales and service. We're a family-owned and operated business and our enthusiasm and gratitude for our customers shines through everything we do as each of our Team Members are empowered to ensure you have an excellent ownership experience. WHY CHOOSE CHARLES BOYD of HENDERSON? Your idea of a great car buying experience is unique to you. From providing information on our vehicles with transparency to offering competitive pricing and building modern and comfortable facilities - we are constantly striving to elevate your shopping experience. Sales Department: •Transparent Purchase and Ownership Process •Professional and Certified Staff Focused on your wants and needs •Particular Reconditioning and Service Process on every Pre-Owned Vehicles •World Class Facility with Comfort and Conveniences all built for you to enjoy •Get a fair price up front without spending hours negotiating for it •Flexible Finance Options that are presented upfront •Vehicle Service Agreement Options that fit your car and you driving needs •We will buy your car even if you chose not to buy ours •Accessorize your vehicle to fit your personality and style unique to you •A Complete Total Inventory of New, Company and Pre-Owned Vehicles •We specialize in Factory and Company Vehicles that can Save You Thousands of Dollars •Shop Chevrolet Cadillac Buick and GMCs all in one place •Detailed and Thoroughly Inspected Quality Pre-Owned Vehicles •Annual Chevrolet Cadillac Buick and GMC "Mark of Excellence" Award Winners •Nationally Recognized Top Rated Customer Service Index Scores •A Second to None Team of People That Make This All Possible Service and Parts Department: •Designed to Value Your Time •New Facility built around Customer Comfort and Convenience •Enclosed Service Drive to keep you out of weather incumbencies •Courtesy Transportation Program and Vehicle Shuttle Service •Complimentary Multi-Point Inspection with every Service Visit •Complimentary Alignment Check •Accessorize your vehicle to fit your personality and style unique to you •An available Certified Technology Expert to answer and work one on one with you and your vehicle •A Designated Service Appointment Coordinator •A Designated Service Drive Greeter •A Personal Service Consultant that will present and prioritize and recommended services needed •Nationally Recognized To Rated Customer Service Index Scores • Certified and Trained Service Staff focused on you and your vehicle needs • ASE Trained and GM Certified Awarded Technicians Genuine OEM Parts for your vehicle •Shop Tours Available upon Request • Communication, Efficiency and Quality Control Focus
Contact Dealership

250 Ruin Creek Rd

Henderson, NC

27536

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Showing 1,009 reviews

March 16, 2017

It's worth the drive from Raleigh and the Triangle! I recently purchased a Cadillac XTS from John Cash and Boyd GMC. The entire sales process could not of been easier and the car was sold to me at $800 More

by tgregory10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cash
Apr 04, 2017 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

What a joy to have been able to work with you! Thank you for the awesome five stars that you gave us. We are definitely blessed to have John on our staff here, he is a wonderful manager. John works hard to ensure that his customers are taken care of quickly and treated fairly. Thank you for making that 45 min drive and giving us the opportunity to earn your business! If I can ever be of any help to you, please feel free to reach out to me. Brandy Carter (252)-492-6161

February 24, 2017

Always a great experience They treated us like family from the moment we walked in. Russell was great to work with, always had the answers to our questions. We will be buying f More

by Devon Semler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Boyd
Apr 04, 2017 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thank you so much for giving us 5 wonderful stars! It was a delight to work with you. We are very blessed to have Russell as one of our managers here, he does all he can to make your buying experience go as smoothly as possible. We thank you for your business and look forward to working with you again in the future. If I can ever be of any help to you, please feel free to reach out to me. Brandy Carter (252)-492-6161

February 17, 2017

Fast and friendly Superior service from John. He listened to my needs and brought around the perfect car. He answered all questions, was very efficient with paperwork More

by happy camper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cash
Apr 04, 2017 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thank you so much for giving us five beautifully shining stars! It was a great pleasure to work with you. We are very blessed to have John as one of our managers here, he does his job well and does all he can to make his customers feel welcome and valued. We are so glad that we were able to earn your business and look forward to working with you again in the future. If I can ever be of any assistance to you, please feel free to reach out to me. Brandy Carter (252)-492-6161

January 29, 2017

Fast, helpful, courteous, and knowledeable From the moment I called I had their full attention. I told them the car I was looking for and they answered all the questions I had about the vehicle More

by PapaPearce
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Powell, John Cash, Charles Hillard Jr.
Apr 04, 2017 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thank you so much for giving us 5 beautiful stars! We are very blessed to have Charles Hilliard on our sales team here, and John as one of our managers as they both strive to give his customers the very best sales experience possible. Robbie is great about not making his customers feel like they're being pushed into buying something they're not interested in purchasing. We value our customers and strive to make sure your buying experience is a pleasurable one. We thank you for your business and look forward to working with you again in the future. If I can ever be of any assistance to you, please feel free to reach out to me. Brandy Carter (252)-492-6161

January 27, 2017

Quick and easy Drove 130 miles to purchase vehicle....previous owner had installed an aftermarket exhaust...it was louder than stock...I mentioned this but dealer di More

by 1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cash
Apr 04, 2017 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thank you for making the trip and giving us the opportunity to earn your business! We strive to make our customers feel valued and make sure they are treated fairly. John is a wonderful manager and does all that's in his power to make your buying experience a good one. We look forward to working with you again in the future. If I can ever be of any help to you, please feel free to reach out to me. Brandy Carter (252)-492-6161

January 06, 2017

Most pleasent buying experience in my life time of 66 years. I experienced extremely fair pricing, no hassle purchasing, professional and sincere courtesy by all dealership employees involved in my purchasing pr More

by cad,ww123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Manning, Sales Consultant - Rate as Exceptional, Russell Boyd, John Cash
Jun 29, 2017 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thank you so much for the 5 beautiful stars you gave us! We strive to be professional and make our customers car buying experience an easy one. Our customers are our family and we look forward to working with you again in the future. If I can be of any help to you, please feel free to reach out to me, Brandy Carter 252-492-6161.

January 06, 2017

Excellent buying experience! I was very pleased with my Cadillac purchase. Everyone was polite, helpful and very professional including the salesman and the management. I will def More

by ssloser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Boyd, John Cash
Apr 04, 2017 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thank you for giving us 5 beautiful stars! It was a great pleasure to work with you. Our team strives to make your buying experience the very best it can be. We are very blessed to have both John and Russell as managers here, they both give it their all to make sure our customers are well taken care of and treated fairly. We look forward to working with you again in the future. If I can ever be of any help to you, please feel free to reach out to me. Brandy Carter (252)-492-6161

December 31, 2016

Best Christmas gift giving EVER! Charles &Russell Boyd really made the ultimate 'priceless' moment surprise for my fiancé this Christmas! Thanks so much for the courtesy and professio More

by sherry_darnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Boyd
Apr 04, 2017 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

What a pleasure it was to both Charles and Russell to be able to help make that dream come true! We thank you so very much for giving us 5 bright stars! It was an honor to work with you and we look forward to working with you again in the future. If I can ever assist you in any way please feel free to reach out to me. Brandy Carter (252)-492-6161

December 13, 2016

Got the car I wanted thanks to John Cash!!! Found the car I wanted on CarGurus.com after contacting the dealership, transaction was very fast, easy and car transported in 2 days. Thank you John More

by ptpolston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cash
Jun 29, 2017 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thank you so much for those 5 bright shining stars! We are very blessed to have John Cash on our team here! We are happy that we had the vehicle you were looking for and that he made your buying experience here with us a great one! We hope you enjoyed cruising around in your new ride on your birthday! If I can be of any help to you in the future, please feel free to reach out to me. Brandy Carter 252-492-6161

November 26, 2016

Great Buying Experience Very pleased with our new car buying experience. John Cash made it easy and fun! He did not have the car in stock but had it in less than 24 hours. Gr More

by buickman4768
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cash
Jun 29, 2017 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thank you so much for giving us a 5 star rating! We strive to make each of our customers buying experience a great one! We are glad that you chose us to do business with and we look forward to working with you again in the future! If I can be of any help to you, please feel free to reach out to me, Brandy Carter 252-492-6161.

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