
Charlie's Toyota
Augusta, ME

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229 Reviews of Charlie's Toyota
upgrade due to 5 grandchildren What does a grandfather do who has 5 grandchildren but only room in his vehicle for 2 of them? Do you see the potential for lots and lots of drama he What does a grandfather do who has 5 grandchildren but only room in his vehicle for 2 of them? Do you see the potential for lots and lots of drama here? Although I have truly enjoyed my Tacoma for 15 years, thanks in large part to my daughter and son-in-saw, I was in a situation. The decision to stay with Toyota was not a difficult decision. I have learned and appreciate the dependability of the company. To buy a vehicle from Charlie's in Augusta, Me. was not all that difficult either, not because of the sales staff, although I have to express my appreciation for their patience and helpfulness in this once in 15 year purchase, (Thank you Steve Harris), but I've known and trusted the mechanics at Charlie's for the inspections and oil changes. As you have noticed earlier, I avoid drama, which includes auto upkeep, (Thank you Paul Flood and the Service Staff). Gratefully,,,,,,,,,, Peter Bohman More
Top Notch Dealership Has an excellent team among the sales, service, and finance departments. Got things done. Does a good job working through the transaction as needed Has an excellent team among the sales, service, and finance departments. Got things done. Does a good job working through the transaction as needed and addressing any issues. More
My expierence at Charlies should be rated a 6 star! This is the second Toyota that I have purchased from this dealership. Both times the sales and services were wonderful and more than I had expe This is the second Toyota that I have purchased from this dealership. Both times the sales and services were wonderful and more than I had expected. This purchase was handled by Tim Poulin and I found him to be friendly, knowledgeable and willing to take the time to work with you and answer your questions. More
Fast and efficenet You made it very easy for myself and my wife for our latest lease on a Rava4 newly arrived vehicle. I really mean (newly arrived) just off the car car You made it very easy for myself and my wife for our latest lease on a Rava4 newly arrived vehicle. I really mean (newly arrived) just off the car carrier. There were at least 4 to 5 staff helping with purchase. Thank You More
Enjoyable day at Charlie's Toyota We were met at the front door, wanting to know how they could help. Kurt was very helpful and pleasant to do business with. We are happy with the Toy We were met at the front door, wanting to know how they could help. Kurt was very helpful and pleasant to do business with. We are happy with the Toyota Camry 2016. More
No hassle or haggling at Charlie's Toyota! I had a great experience buying a used car at Charlie's Toyota. I felt comfortable right from the start with the knowledgeable sales team. From the te I had a great experience buying a used car at Charlie's Toyota. I felt comfortable right from the start with the knowledgeable sales team. From the test drive to the final paperwork, I didn't not feel pressured into buying a vehicle or haggling for a good deal on my car. The sales staff was honest with me about the vehicle history, features and warranty. They gave me plenty of time to make the decision to purchase the vehicle without having to speak to several different members of the team to get the best deal. More
No B.S. Straight talk and trustworthy I went to 10 different Toyota dealers to buy a 2016 SR5 Tundra Double Cab with the 5.7 engine, 4X4, SR5 upgrade package and alloy wheels. Initially, I went to 10 different Toyota dealers to buy a 2016 SR5 Tundra Double Cab with the 5.7 engine, 4X4, SR5 upgrade package and alloy wheels. Initially, Charlies Toyota was not the lowest. HOWEVER, when I went to the 3 dealers who quoted lower prices, I was faced with " oh, that's not the correct price" and "you can't get the truck with what you want." The latter reasoning made ABSOLUTELY no sense since I went to the TOYOTA website and used their "build your own" feature. The three "lower quotes" were suddenly about $500 to over $1000 more. I called Charlie's and they kept their price. I got no B.S. and no excuses. They were absolutely terrific. As a side note, I'm getting 17.4 MPG around town. It's my second Tundra (the first a 2001 with 238,000 miles on it. I love this truck and I'm glad I dealt with Charlie's! More
Fantastic dealership What a great experience with these people..i only wish i would have dealt with them before now. this will be the only place i purchase a vehicle from What a great experience with these people..i only wish i would have dealt with them before now. this will be the only place i purchase a vehicle from now on..AAA+++ More
Great service and friendly staff I generally find buying a new vehicle to be a giant pain in the xxx. However, the friendly and knowledgeable staff at Charlies Toyota actually made th I generally find buying a new vehicle to be a giant pain in the xxx. However, the friendly and knowledgeable staff at Charlies Toyota actually made this purchase fun. Not only did they answer all my questions about my new vehicle, we were able to share some laughs about a myriad of subjects. The thing I like best about Charlies dealerships is that my dogs are always welcome and treated with respect whether I am there to purchase a vehicle or get my vehicle serviced. See u again soon More
what a completely professional, knowledgeable helpful team. these people bring teamwork to an entirely unbelievable level. what they promise, they deliver. not a pushy bunch, make you feel as at home as pos these people bring teamwork to an entirely unbelievable level. what they promise, they deliver. not a pushy bunch, make you feel as at home as possible during the car buying experience. thank you, steve and marcia. More