Chavez-Jessup GMC - Service Center

This was for regular service (oil change). I was 15 minutes early for my appointment which wasn’t an issue, I was checked and was told an hour and half to complete. At time of checking in I al I was 15 minutes early for my appointment which wasn’t an issue, I was checked and was told an hour and half to complete. At time of checking in I also requested to have my wipers changed. At 9:50 I got notified that my service was completed. I waited another hour for car but nothing. I out to service area and for some to make contact. A person came that car was but they didn’t have the wipers, me not being happy with that let person know they weren’t replaced on my last service either. Ask the for his and he told Corey the service mgr. which I in informed him I have voice mail from him from last time and I had called and left messages but he never returned my call. At this I have very low expectations of Chavez-Jessup. I’m still waiting for a call from Corey. More

Work was done on time and at the estimated rate. Even got the exterior washed! Even got the exterior washed! More

At arrival George was very pleasant, and I was given a choice of service and a coupon for service. choice of service and a coupon for service. More

Forgot to send the correct paperwork to the dealership and delayed me registering the new truck I had purchased. and delayed me registering the new truck I had purchased. More

Love the dealership they have always been great and nice. Would recommend them to anyone Would recommend them to anyone More

Again I had a great experience . .the parts dept personnel were so informative and helpful....and Jorge in service went over the instalation of the drivers side mirror and completed .the parts dept personnel were so informative and helpful....and Jorge in service went over the instalation of the drivers side mirror and completed paperwork…i am always impressed at the friendly ,courteous attention i get at this dealership ..i live next door in SCPD and I tell my pals about you! More

Jesse was great. When I had questions about vent noise he took it right back to the shop and investigated. Once he determined the problem (a couple of leaves) he fi When I had questions about vent noise he took it right back to the shop and investigated. Once he determined the problem (a couple of leaves) he fixed it right away. Excellent customer service. More

Again I had a great experience . .the parts dept personnel were so informative and helpful....and Jorge in service went over the instalation of the drivers side mirror and completed .the parts dept personnel were so informative and helpful....and Jorge in service went over the instalation of the drivers side mirror and completed paperwork…i am always impressed at the friendly ,courteous attention i get at this dealership ..i live next door in SCPD and I tell my pals about you! More

Great customer service. Stan was professional as well as knowledgeable. Although a part needed to be ordered he made sure I had exact date to complete my service. Stan was professional as well as knowledgeable. Although a part needed to be ordered he made sure I had exact date to complete my service. More

Service department at Chavez jessup is the best Jorge and all the staff are great! all the staff are great! More