Chavez-Jessup GMC - Service Center

Love the dealership they have always been great and nice. Would recommend them to anyone Would recommend them to anyone More

Again I had a great experience . .the parts dept personnel were so informative and helpful....and Jorge in service went over the instalation of the drivers side mirror and completed .the parts dept personnel were so informative and helpful....and Jorge in service went over the instalation of the drivers side mirror and completed paperwork…i am always impressed at the friendly ,courteous attention i get at this dealership ..i live next door in SCPD and I tell my pals about you! More

Jesse was great. When I had questions about vent noise he took it right back to the shop and investigated. Once he determined the problem (a couple of leaves) he fi When I had questions about vent noise he took it right back to the shop and investigated. Once he determined the problem (a couple of leaves) he fixed it right away. Excellent customer service. More

Again I had a great experience . .the parts dept personnel were so informative and helpful....and Jorge in service went over the instalation of the drivers side mirror and completed .the parts dept personnel were so informative and helpful....and Jorge in service went over the instalation of the drivers side mirror and completed paperwork…i am always impressed at the friendly ,courteous attention i get at this dealership ..i live next door in SCPD and I tell my pals about you! More

Great customer service. Stan was professional as well as knowledgeable. Although a part needed to be ordered he made sure I had exact date to complete my service. Stan was professional as well as knowledgeable. Although a part needed to be ordered he made sure I had exact date to complete my service. More

Service department at Chavez jessup is the best Jorge and all the staff are great! all the staff are great! More

Thank you Stan for a great experience with the recent service work on my GMC truck. Your idea to establish a base line for future maintenance was very much appreciated. Please take care of Stan, he is pr service work on my GMC truck. Your idea to establish a base line for future maintenance was very much appreciated. Please take care of Stan, he is priceless as an employee! More

Brutal customer service. I purchased a GMC Sierra Denali for 70K, while driving down the freeway a plastic piece on the front of the hood broke. To prevent it from breaking c I purchased a GMC Sierra Denali for 70K, while driving down the freeway a plastic piece on the front of the hood broke. To prevent it from breaking completely off I had to tape it to the hood. The dealership has told me this piece was not covered by warranty. It’s a 70K truck that had a piece of plastic break while I was driving down the freeway. At a minimum this was a defect, they should take more pride in their products and take care of their customers. John the sales manager repeatedly tried to change the story of what happened and why it broke. Even suggesting a basketball hit it causing the plastic to break. Read the picture attached, this is a common problem with the vehicle, experienced by many customers. Why buy a vehicle that falls apart while you’re driving down the road, especially from a dealership that is rude and has no intention of helping the customer. More

Brutal customer service. I purchased a GMC Sierra Denali for 70K, while driving down the freeway a plastic piece on the front of the hood broke. To prevent it from breaking c I purchased a GMC Sierra Denali for 70K, while driving down the freeway a plastic piece on the front of the hood broke. To prevent it from breaking completely off I had to tape it to the hood. The dealership has told me this piece was not covered by warranty. It’s a 70K truck that had a piece of plastic break while I was driving down the freeway. At a minimum this was a defect, they should take more pride in their products and take care of their customers. John the sales manager repeatedly tried to change the story of what happened and why it broke. Even suggesting a basketball hit it causing the plastic to break. Read the picture attached, this is a common problem with the vehicle, experienced by many customers. Why buy a vehicle that falls apart while you’re driving down the road, especially from a dealership that is rude and has no intention of helping the customer. More

This is my first time using Chavez-Jessup. Great service and pick up went smoothly. Great service and pick up went smoothly. More