Chevrolet GMC of Fairbanks

Appt setup Went into the dealership to setup an apt for recall on my 2015 truck. They got my vehicle in on the spot and fixed the recall issue within 30 minutes Went into the dealership to setup an apt for recall on my 2015 truck. They got my vehicle in on the spot and fixed the recall issue within 30 minutes. No apt needed!!! More

Indicator light malfunction This has been an ongoing problem and the GMC folks did not give up until it was resolved. James helped us first, then due to personnel changes Vicky h This has been an ongoing problem and the GMC folks did not give up until it was resolved. James helped us first, then due to personnel changes Vicky helped and we believe the problem has been resolved. Very pleased. More

Oil change I love this dealership! Always excellent customer service! It is because of this excellent service that I switched to a Chevy. I had been a loyal Sub I love this dealership! Always excellent customer service! It is because of this excellent service that I switched to a Chevy. I had been a loyal Subaru owner for years. More

Excellent professional and caring customer service Professional service representatives, Vicky during this and the previous visits, as well as the service manager are akin to family - knowing both the Professional service representatives, Vicky during this and the previous visits, as well as the service manager are akin to family - knowing both the customer and the vehicle, providing sound recommendations based on thorough product knowledge and dealer/GMC services available. More

Outstanding Team We always have an outstanding experience with Fairbanks Lithia. Whether we are purchasing a vehicle (we are repeat customers), or getting services don We always have an outstanding experience with Fairbanks Lithia. Whether we are purchasing a vehicle (we are repeat customers), or getting services done, we are always taken care of to the highest standards. Ariel Ross, Elzie Garrett and Brandon Gilbert are always wonderful to work with, and are exceptional professionals. More

Service to vehicle Great service and friendly staff. I would definitely recommend this dealership to my friends. I will be returning to this dealership for my future ser Great service and friendly staff. I would definitely recommend this dealership to my friends. I will be returning to this dealership for my future services. More

First time getting warranty service- I've never owned a new vehicle before and I hadn't ever dealt with warranty service. I had come prepared for the long haul since I was used to waitin I've never owned a new vehicle before and I hadn't ever dealt with warranty service. I had come prepared for the long haul since I was used to waiting forever to get work done. The service department was quick, courteous, and had me in and out before I had a chance to get settled. Nice waiting area and great relief working with a group that knows what they are doing. More

Great Thank you. Very informational customer service friendly, leased a new car, new to Fairbanks and needed to find something reliable and affordable. Th Thank you. Very informational customer service friendly, leased a new car, new to Fairbanks and needed to find something reliable and affordable. Thanks to everyone for the help. More

Great experience! We came into the dealership with very high expectations. The experience turned out to be a good experience for all of us. It almost met our expectat We came into the dealership with very high expectations. The experience turned out to be a good experience for all of us. It almost met our expectations. Great job. More

Awesome experience, very professional. Henry Ching the Fleet and Sales Manager went out of his way to help me get the car I wanted. The transaction was friendly and professional. Henry Ching the Fleet and Sales Manager went out of his way to help me get the car I wanted. The transaction was friendly and professional. More