Chevrolet GMC of Fairbanks

very professional and comfortable environment they greatly enjoyed going to the dealership and they provided the best deals and assistance possible. They provided a lot of information about the ve they greatly enjoyed going to the dealership and they provided the best deals and assistance possible. They provided a lot of information about the vehicle and was just an overall experience with the service and sales More

First time buyer John was very helpful in my decision making process, showing me all my best options. Everyone is super friendly and just as excited for you as you are John was very helpful in my decision making process, showing me all my best options. Everyone is super friendly and just as excited for you as you are, with your new purchase! Thank you, Thank you :) !!! More

Great Experiences / Thank You Shana and Deanna! My family 'fleet" consists of 2 Avalanches, 1 Silverado and 1 Isuzu Trooper all purchased at Lithia in Fairbanks over the last 7 years. Generally all My family 'fleet" consists of 2 Avalanches, 1 Silverado and 1 Isuzu Trooper all purchased at Lithia in Fairbanks over the last 7 years. Generally all my service work has been done at Lithia and over the last couple of years the Service Department has really stepped up their game. The quality of the Service Advisors and service work done is great. In particular, Shana Lindsay has repeatedly provided great management of my service needs, making sure only necessary work is done and done right, and doing everything she can to get my vehicle back as soon as possible. On a separate note, my last purchase at Lithia was in June 2014 and Deanna Bolt was the Sales Advisor who helped me make a great deal on my latest Avalanche purchase. She patiently made sure I was comfortable with all the new truck features and has periodically contacted me after the sale to make sure I am still having a positive experience with the new truck. And before I forget, Brian Horn their Financial Consultant found me great financing, made good recommendations on warranty coverage, and made the paperwork almost painless. If you haven't been to Lithia in Fairbanks in a while I recommend you check them out! More

Oil Change and Recall service I was very impressed with the courtesy and friendliness of the personnel at this dealership and I wouldn't hesitate to do business here again - It was I was very impressed with the courtesy and friendliness of the personnel at this dealership and I wouldn't hesitate to do business here again - It was so easy! More

Easy! Was an easy and pain-free time at the dealership. Jacob had the vehicle I suggested ready for me to look at. We are happy with our experience and h Was an easy and pain-free time at the dealership. Jacob had the vehicle I suggested ready for me to look at. We are happy with our experience and hope the truck gets the use it was built for! More

Great Job, John and Shana! I've had some bad experiences with American car dealers, but I can't fault Fairbanks/Lithia dealership. Bought a 2014 Silverado from John and he made I've had some bad experiences with American car dealers, but I can't fault Fairbanks/Lithia dealership. Bought a 2014 Silverado from John and he made it a great buying experience. Purchased a bedliner, running board, autostart and Blizzack tires after the sale, and I would be hard pressed to criticize the experience. John was there to help us out, Shana was great at explaining and taking care of the service. Free donuts, shuttle service, and an above average willingness to help us out and meet our needs. I can't think of anything, or anyway to make it better. They even gave us a loaner vehicle when they detailed the truck. Great Job, John and Shana! More

Excellent service and support A difficult problem concerning the shift lever contact switches being faulty or not properly adjusted.was identified and corrected. During the researc A difficult problem concerning the shift lever contact switches being faulty or not properly adjusted.was identified and corrected. During the research of a service bulletin the problem was isolated and corrected with a new contact switch. The vehicle, under warranty, operates as designed. More

Return customer Justin helped me find an suv I could afford. Now I will have peace of mind this winter knowing I have a reliable suv. I previously purchased a 2009 Co Justin helped me find an suv I could afford. Now I will have peace of mind this winter knowing I have a reliable suv. I previously purchased a 2009 Cobalt and appreciate the courteous service I have received from this dealership More

Great experience? Wonderful people! Jacob was awesome. He Ddd an outstanding job for us!!! He helped us find the perfect car that meets our needs. The customer service was outstanding. Jacob was awesome. He Ddd an outstanding job for us!!! He helped us find the perfect car that meets our needs. The customer service was outstanding. More

Customer Rick was awesone and he helped us an made our process very smooth and he has followed up with us to make sure everything was good and that we were hap Rick was awesone and he helped us an made our process very smooth and he has followed up with us to make sure everything was good and that we were happy. More