
Chevrolet GMC of Mount Vernon
Mt Vernon, OH

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Potential Buyer Beware! Purchased a vehicle and had to work the deal through 2 sales people and the sales manager. Sales Manager agreed to match my pre-approval interest ra Purchased a vehicle and had to work the deal through 2 sales people and the sales manager. Sales Manager agreed to match my pre-approval interest rate and finance manager did not provide written proof of the interest rate that I was signing nor provided a Truth in Lending disclosure form and found out 30 days later the interest rate they assigned was over 1% more which is taking advantage of someone with a 830 credit score. Dealer never included any written documentation in deal paperwork that shows loan terms and come to find out the sales manager and the delivery salesperson are no longer at the dealership. I can't reach anyone in management or finance to discuss if this was something they overlooked. More
Frank was outstanding making my purchase a second to none experience. He picked me up from the airport in the car. The car was in immaculate condition, toping the experience off. He allowed me to pullover in experience. He picked me up from the airport in the car. The car was in immaculate condition, toping the experience off. He allowed me to pullover in time to catch the eclipse. Overall what a great experience from top to bottom. More
Glen refused to sell me a truck, unless I financed through them. I had my own financing established and was willing to bring a cashier's check. I was told he would not sell the truck to me. Someone mi through them. I had my own financing established and was willing to bring a cashier's check. I was told he would not sell the truck to me. Someone might want to let Dave Ramsey know that cash is NO longer king. More
I am so thrilled with Mike Decosky and Mark Hunnicut, who got me into my new Traverse!! They were so professional and friendly as always. Thank you, thank you thank you!!! got me into my new Traverse!! They were so professional and friendly as always. Thank you, thank you thank you!!! More