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Napleton Palatine Chevrolet

Palatine, IL

Overview
Reviews
4.9
38 Reviews
Call Dealership (224) 836-4233

151 E Lake Cook Rd

Palatine, IL

60074

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Showing 38 reviews

July 12, 2026

Excelente atención y servicio de la mano con la hospitalidad y funciones a saber y con respecto al respaldo y garantía del cliente! More

by nestorgalue88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Almadadheh, Felix Contreras
Report | Print
Jul 13, 2026 -

Napleton Palatine Chevrolet responded

¡Gracias, Nestor! Apreciamos mucho tus amables palabras sobre la excelente atención y servicio que recibiste en Napleton Palatine Chevrolet. Nos esforzamos por brindar la mejor experiencia a nuestros clientes, y nos alegra saber que lo logramos contigo. ¡Esperamos verte de nuevo pronto! Atentamente, The Team at Napleton Palatine Chevrolet

July 02, 2026

Felix was very professional in all communications we had including phone, text and in person. More

by kmskiba
Recommend Dealer
Yes
Employees Worked With
Jordan Almadadheh, Felix Contreras
Report | Print
Jul 03, 2026 -

Napleton Palatine Chevrolet responded

Thank you for your wonderful review! We’re glad to hear that Felix was very professional in all communications you had, including phone, text, and in person. We appreciate your feedback and look forward to seeing you again soon at Napleton Palatine Chevrolet! Sincerely, The Team at Napleton Palatine Chevrolet

July 02, 2026

Jay took very good with us . I had an great experience and his boss was fantastic. More

by Mlraffen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar, Jordan Almadadheh, Jay Kuhny
Report | Print
Jul 03, 2026 -

Napleton Palatine Chevrolet responded

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience at Napleton Palatine Chevrolet, and we appreciate your recognition of Jay and his boss. We look forward to welcoming you back for your next visit! Sincerely, The Team at Napleton Palatine Chevrolet

July 02, 2026

Very good attention. .. Good attention, they take their time to explain. Everyone is very friendly. More

by aguirrezoila12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felix Contreras
Report | Print
Jul 03, 2026 -

Napleton Palatine Chevrolet responded

Thank you for your kind words, Zoila! We truly appreciate your feedback about the attention and friendliness you experienced at Napleton Palatine Chevrolet. Our team is dedicated to ensuring that our customers feel informed and valued. We look forward to welcoming you back for your next visit! Sincerely, The Team at Napleton Palatine Chevrolet

June 30, 2026

Great customer service got us in and out in a timely fashion, and he met expectations went above and beyond More

by Guppy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Moreno, Jay Kuhny
Report | Print
Jul 01, 2026 -

Napleton Palatine Chevrolet responded

Thank you for the wonderful feedback! We’re thrilled to hear that you had a great experience with us and that our team was able to meet and exceed your expectations. We appreciate your support and look forward to seeing you again! Sincerely, The Team at Napleton Palatine Chevrolet

May 19, 2026

Sales people were very friendly, responsive, and flexible to all the requests, questions and everything in general. Other staff as well. More

by Aaron Cendejas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Almadadheh, Guillermo " Memo" Hernandez
Report | Print
May 19, 2026 -

Napleton Palatine Chevrolet responded

Thank you for your fantastic review, Aaron! We’re glad to hear that our sales team and staff at Napleton Palatine Chevrolet were friendly, responsive, and flexible to all your requests and questions. Our team appreciates your feedback, and we hope to see you again soon! Sincerely, The Team at Napleton Palatine Chevrolet

March 31, 2026

This was my first time getting a car and the showroom was very nice and welcoming. I can tell the people that work there really do take pride in what they do. More

by Tamiaham1298
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guillermo " Memo" Hernandez
Report | Print
Apr 01, 2026 -

Napleton Palatine Chevrolet responded

Thank you for sharing your experience, Tami! We're thrilled to hear that your first car purchase at Napleton Palatine Chevrolet was enjoyable and that you felt welcomed in our showroom. Our team truly values their work, and your kind words mean a lot to us. Looking forward to assisting you again in the future! Sincerely, The Team at Napleton Palatine Chevrolet

March 07, 2026

The wife really didn’t want to get a newer truck and she didn’t bring her check book but they were able to use a credit card to get the deal done and I really appreciate that!! More

by Dan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Almadadheh, Guillermo " Memo" Hernandez
Report | Print
March 06, 2026

Guillermo was the best, great communication, easy to talk to, and made the whole process seamless 🤝 More

by csolis0803
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guillermo " Memo" Hernandez
Report | Print
March 02, 2026

I would recommend coming to this dealership for any vehicle needs. The salesperson was very helpful in the purchase of a used vehicle. As always you should do your homework first. More

by Eric.pederson1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Villalba, Guillermo " Memo" Hernandez
Report | Print
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