
Chevrolet of Palatine
Palatine, IL
Filter Reviews by Keyword
By Type
Showing 263 reviews
PAY ATTENTION FOLKS YOU HAVE THE MOST HONEST DEALER IN THE COUNTRY IN MR. GARY GROSSINGER IN THE CHICAGO AREA My story is Amazing I live in NASHVILLE TN to start with and have more than 10 Chevy dealers THE COUNTRY IN MR. GARY GROSSINGER IN THE CHICAGO AREA My story is Amazing I live in NASHVILLE TN to start with and have more than 10 Chevy dealers to chose from.I have purchased over 20 cars in my life. Cadillac Corvette Chevy SSR YOU GET THE IDEA NOW!!!!! OK lets begin with the bad there is NONE I REPEAT NONE with Mr. Grossinger's Team these folks are SO GOOD ITS HARD TO BELIEVE BUT ITS TRUE. I began my search on every lot, every website, everywhere ,and one night I said if im going to buy the car of my dreams NEW CORVETTE I would search the entire country for the best deal I could possibly get!!!!AND FOR THREE MONTHS I SEARCHED AND GROSSINGER CAME UP SO WHEN I MADE MY CHOICE IT WAS NOT A MATTER OF DISTANCE IT WAS THE CAR, THE DEAL AND COULD I TRUST A DEALER TO DO WHAT THEY SAID OVER THE PHONE 562 MILES FROM HOME AND BY GOD THEY DO IT AT GROSSINGER CHEVROLET.I DROVE FROM MY HOME 562 MILES STAYED IN HOTELS AND BOUGHT FUEL AND FOOD AND NEVER REGRET A MOMENT OR A SINGLE CENT OF MY PURCHASE Mr. Grossinger himself called me to say what can I do to earn your business and he did not just say it he earned it not only mine but anyone I know and lets face it most dealers couldnt care less about you .But No sir not MR.GROSSINGER HE TOOK TIME TO LET ME KNOW HE CARES ABOUT THAT ONE SINGLE WORKING MAN WHO WANTS TO MAKE A VEHICLE PURCHASE. THESE FOLKS ARE NOT ONLY ANOTHER DEALER BUT ARE WELCOME IN MY HOME IN NASHVILLE ANYTIME DAY OR NIGHT and thats a fact I would be upset if they came to Music city without calling and letting me be nice to them like they were to me.I look forward to them coming to Nashville for a vacation we still talk on THE phone from time to time just to say Hi These folks are so clear and concise and my salesman Dan Has coined a phrase used in my town now and it is NO WORRIES AND THATS WHAT YOU HAVE AT GROSSINGER CHEVY NO WORRIES great staff service financing and a GREAT OWNER WHO WILL DO ANYTHING TO EARN LISTEN AGAIN EARN YOUR FRIENDSHIP AS WELL AS BE THERE AFTER THE SALE. IF YOU HAVE ANY RESERVATION ABOUT TRUST, PRICE OR SERVICE forget them You can forget the others for me now there are none I WILL BE BACK when my wife wants a New car ,my sons ,mom ,dad who ever I know .I WOULD DRIVE A THOUSAND MILES And thanks to all the fine folks at the NAVY PIER IN CHICAGO FOR BEING SO NICE TO A SOUTHERN BOY Thanks again to DAN MIKE RALPH CESAR AND LAST BUT NOT LEAST MR. Gary Grossinger MY NEWEST FRIENDS !!!! More
The employee was very good, he helped with all aspects of this purchase. I will absolutely recommend this dealer. They have an excellent web site, easy to use, and prices that are great.When searching for a this purchase. I will absolutely recommend this dealer. They have an excellent web site, easy to use, and prices that are great.When searching for a specific car, or year, it worked flawlessly. Their appraisal of my trade was right on target. More
Top notch professionalism and a smoking deal is what we received on a recent visit to purchase a first car for our daughter. Darrrick efficiently connected all the dots and took the time to introduce us t received on a recent visit to purchase a first car for our daughter. Darrrick efficiently connected all the dots and took the time to introduce us to Brian in service even though we were buying a used VW. I was so impressed with Brian’s concern and professionalism that I came back with my ’05 Escalade and had some well neglected service work done. Fred in finance was a pleasure to deal with. He’s a straight shooter and didn’t play any games. I highly recommend these folks and will continue to business with them even though they’re a little out of the way for me. More
Purchased a used vehicle,it was making some noise with the steering,bought the car as is called down to see if they could take care of it and they did with a little persuasion. All in all it was a good ex the steering,bought the car as is called down to see if they could take care of it and they did with a little persuasion. All in all it was a good experience working with John to remedy the problem. More
My experience was a very clean straight forward transaction involving a trade-in and a new car purchase. Mike has a energetic spirit in his work with good product knowledge. Cesar is no doubt the " transaction involving a trade-in and a new car purchase. Mike has a energetic spirit in his work with good product knowledge. Cesar is no doubt the "fastest" finance person I've ever worked with. My stress was kept to a minimum and I appreciated them for it. Grossinger's website got me in the door and John gave me immediate attention when I arrived. More
imnottooldforthiscar 3/19/10 Our experience at imnottooldforthiscar 3/19/10 Our experience at Grossinger Chevrolet was very pleasant, we were met by Darrick and we told him how much we wanted imnottooldforthiscar 3/19/10 Our experience at Grossinger Chevrolet was very pleasant, we were met by Darrick and we told him how much we wanted to spend and he did not try to show us any cars over our budget, we appreciated that, we test drove 4 cars before finally deciding on a 2008 Pontiac G-6 which my wife is very happy with.After Darrick answered all my questions and the paperwork was finished it was over to financing where we met Cesar. Cesar worked to secure us a very good rate that we are very happy with,every thing went very smooth and my wife and I feel that we bought a great car at a great price,I will recomend Grossinger Chevrolet and Darrick to anyone. More
This is a great place to buy good quality vehicles at a great price. I could not find a better price for the used vehicle that I purchased. The salesman was also very nice and worked. I know there are a fe great price. I could not find a better price for the used vehicle that I purchased. The salesman was also very nice and worked. I know there are a few bad remarks on this dealership however one should try and explain to their managers what is going on and they will take care of you. They stand by their great customer service. More
Yes I would recommend this dealership to someone else, recommend them to stay the xxxx of way from it. Unlike everyone else though they all most trick me I called about a Cadillac Deville and scheduled a recommend them to stay the xxxx of way from it. Unlike everyone else though they all most trick me I called about a Cadillac Deville and scheduled an appointment to come see it I was going to be driving 4 hrs and Gary gave me a steady price and I was like cool ok, but after reading their ratings and reviews on how they lied to past customers, I then called back and told them what is my acutal price before I came, These people raised my price up 2,000 dollars more and talking about taxes. Anybody in their right mind know taxes is not that High. Please stay away from these ungodly, lying, non-trustworthy, dirrespectful, cheating people. It's Car lots like these people who give car lots a bad name and make people weary about buying cars. This is not the way to get people out of their hard earned money, by lying, but if you go here it will work and I'm warning you know. Don't just take my advice look at their reviews and most of the good ones that recommend them are one's they wrote, be careful, be very careful and afraid when dealing with people like this!!!!!! More
This is the worst, most dishonest dealer ever!! They This is the worst, most dishonest dealer ever!! They will "spot deliver" a car, change terms and price MONTHS after Purchase. Go to the Better Busin This is the worst, most dishonest dealer ever!! They will "spot deliver" a car, change terms and price MONTHS after Purchase. Go to the Better Business website-They have an F rating. 70 serious complaints this year. Check Attorney Generals site before you go. No one should go here without the pamphlet from the Illinois Attorney Generals office on "Buying a New or Used Car". If only I had read it before they conned me. When you have a problem, and you will, they will not take a phone call from you because they know your unhappy. They will never NEVER give you a salesmens last name, they give you incorrect names, titles and when you ask to speak with a manager they say "we don't have one." REPAIRS - READ THIS, THEN LOOK UP THE LAW ON ILLINOISATTORNEYGENERAL.GOV It is illegal in Illinois every repair shop and dealership MUST BY LAW have a signed estimate from the customer authorizing any repair that will cost over $100. Unless the customer waives that right in writing. If they didn't give you an estimate, they can't bill you for it. They CAN NOT put a "LEIN" on your title for non-payment of any unauthorized repairs. EVERY estimate and invoice must have the cars VIN#, Odometer reading, date and time of drop off and estimate.It must also have the compaines name and address printed on the reciept. Any invoice must have the cars VIN#, part number of the part they will replace and the part number of the replacement parts used (and a spot for you to decline getting the old parts back. The also must have the ILLINOIS AUTO REPAIR act printed and displayed in their shops. They said they repaired my car, gave me handwritten reciepts with no VIN#'s or part numbers on them. They lied about replacing parts. I refused to pay for lies, I had to call the police to get my car back, the cops came I was right and I got my car. But Mike Bot did have my tires slashed before he gave me the car. I was threatened, harassed and treated worse than a criminal because I called them on the fact that EVERYTHING about how they do business is criminal. Look at the websites people. See how many people have had the same, horrible and illegal experiences with Grossinger Palatine. Grossingers people will say "they are all lying, they don't pay their bills etc" But really would more than 70 people in the last 30 months pay to have complaints on the BBB website. Look at Pissed Consumer .com. Rip Off . Com-Heck google them they are awful and should be shut down. More
I gave these ratings because I have been to plenty of dealers who treat you like your a nobody because you have mad some mistakes with your credit. But Leonard was absolutely wonderful, and I am definate dealers who treat you like your a nobody because you have mad some mistakes with your credit. But Leonard was absolutely wonderful, and I am definately going to recomend this dealer to everyone. More