Purchased not one but two new Chevy Traxx on Sept 4, 2019. They were very incompetent how they handled everything.They didn't record our new address after we purchased the cars. They didn't follow up with any phone calls, emails nothing. Got your money so, we don't need you anymore.
They were especially incompetent in getting our license plates. My husband I and I called and went over there several times only to be bold face lied to regarding our license plates. I had to call Springfield to follow up where our plates were. The bozos at this dealership didn't send the correct information regarding the lien holder on of the cars for one set of plates. That's one issue. The second issue is that they only gave us one set of keys for each car, not a spare. Was told that one of the keys was misplaced but it then turned up some how. Had to wait for the keys to be reprogrammed and that it would take 20 min or so but it took over an hour! I have never in my life have had one of the WORST car buying experiences as I have at this dealership. I will not recommend to this place to ANYONE.