Chevrolet of Puente Hills

Had a great experience. I arrived to find the advertised vehicle I wanted. There was a pricing discrepancy that needed clarification, but once discussed was resolved to my s I arrived to find the advertised vehicle I wanted. There was a pricing discrepancy that needed clarification, but once discussed was resolved to my satisfaction. I was very well attended as I’m recovering from a spinal fracture that ruined my other car. They were attentive and accommodating. When I say they it was the whole team. More

Chevrolet of Puente Hills employees are friendly they listen to your car concerns they do a complete check ✔️ when finished my car is ready for that long road trip listen to your car concerns they do a complete check ✔️ when finished my car is ready for that long road trip More

The service department was awesome, they were able to get me in and out. I will definitely recommend them. me in and out. I will definitely recommend them. More

I had to bring my truck back the day after picking it up because the check engine light came on due to low coolant. I spoke with an advisor and asked why this wasn’t caught during the multi-point inspection because the check engine light came on due to low coolant. I spoke with an advisor and asked why this wasn’t caught during the multi-point inspection, and was told that it wasn’t apart of the multipoint. Which is false. It’s frustrating to deal with an issue that should have been addressed the first time. I expect more thorough inspections moving forward. More

Friendly staff and service writers. Follow-up contact was good. Vehicle was returned freshly washed. Follow-up contact was good. Vehicle was returned freshly washed. More

As soon as I pulled up to the dealership to purchase my truck, everyone was so attentive and was ready to help me out. I was first helped out by Dominic Goythia. He was great all around. truck, everyone was so attentive and was ready to help me out. I was first helped out by Dominic Goythia. He was great all around. More

Great and efficient customer service, good and courteous staff. I recomend Puente Hills Chevrolet to everyone. staff. I recomend Puente Hills Chevrolet to everyone. More

I couldn’t be more impressed with the level of professionalism, honesty, and efficiency from the service team! From the moment I arrived, I was greeted with friendly smiles and a genuine willingne professionalism, honesty, and efficiency from the service team! From the moment I arrived, I was greeted with friendly smiles and a genuine willingness to help. They took the time to explain everything in detail, gave me a clear timeline, and stuck to it perfectly. Not only was the work done right the first time, but they also went above and beyond to make sure my vehicle was returned clean and running like new. It’s rare to find a department that’s this committed to customer satisfaction. Huge shoutout to the entire service crew – you’ve earned a lifelong customer. Highly recommend to anyone looking for top-tier service and peace of mind! More

Easy to work with. Very responsive to questions and communicative about processes and timelines. Would recommend to anyone. Very responsive to questions and communicative about processes and timelines. Would recommend to anyone. More

Brought in my Camaro for the 2nd recall software up date. Had an appointment at 12PM and arrived at 11:44AM. Car gets checked in gentleman says about an hr 2 hr wait. I said that’s okay. Almost 2 hrs passed Had an appointment at 12PM and arrived at 11:44AM. Car gets checked in gentleman says about an hr 2 hr wait. I said that’s okay. Almost 2 hrs passed and my car is still parked outside by the lobby. I check in with the guy and he walks back to check in. He says it will be worked on in about 10 minutes. 30 minutes pass by and I see another lady get helped and she came way after me so that’s where I spoke to the service manager about the whole situation and I was irritated. It was not busy at all and there were no cars in the queue. I posted a negative google review with pics to prove a point that they were not busy. That’s when the manager takes initiative and checks in on the guy and he himself gave me the car. At this point the damage has been done and the manager tells me he doesn’t want to lose business. I straight told him that I won’t be coming back here at all and will take the car to camino real Chevrolet where initially purchased the car from. it took almost 3 hrs to get my car serviced for the recall and it was not busy at all. Last time I took my Camaro in march for the 1st recall it wasn’t that long. Then I brought my Camaro for an oil change in may and didn’t take that long. More