Chevrolet of Puente Hills - Service Center
City of Industry, CA
134 Reviews of Chevrolet of Puente Hills - Service Center
Everything was good and vehicle runs a whole lot better. The service person had a great personality and was very helpful. The service person had a great personality and was very helpful. More
2 and 1/2 hours for an oil change is a bit long. Especially when you make an appointment. I can see if I just drove up. But I made an appointment at 8 am and wasnt out of there until 1030am. Especially when you make an appointment. I can see if I just drove up. But I made an appointment at 8 am and wasnt out of there until 1030am. More
People are pleasant and the waiting room is clean. Able to obtain a ride home very quickly. Able to obtain a ride home very quickly. More
Great service ,friendly people ,awesome return time on my truck ,thank you for your amazing work truck ,thank you for your amazing work More
Service was excellent Hector Yanez is what customer service is about. Hard to find good service service is about. Hard to find good service More
Good service by Hector his very good taking care of costerme you should have more people like him costerme you should have more people like him More
The professionalism was outstanding and supportive from Service Rep. Manuel Rosas he walk me through my entire process and very detailed oriented. Made sure call me update me and provided additional inform Service Rep. Manuel Rosas he walk me through my entire process and very detailed oriented. Made sure call me update me and provided additional information each step of the way to make sure my service needs were met. More
Fast service, perfect communication, on time Unbelievable Under promises and over delivered Foallowed up with his techs to get my car ready asap. Very pleased Under promises and over delivered Foallowed up with his techs to get my car ready asap. Very pleased More
Tube una experiencia desagradable con el Servicio al cliente No me ayudaron hay may mala communication Nada profecionales.el manager llamado el lRoberto me Dijo Que me llamaria despues de Que la a cliente No me ayudaron hay may mala communication Nada profecionales.el manager llamado el lRoberto me Dijo Que me llamaria despues de Que la aseguradora a provara el Servicio de Aseguransa prepagada Que ese mismo dealer me vendio el dia Que compre mi Camioneta. Y Que nunca antes habia usado seria la primera vez en casi 5 Años No abogaron por mis nececidades Tube un pesimo Servicio estube Alrededor de 2 horas Esperanto Que inspeccionaran mi vehicular Que tiered algunos rayoncitos y la pintura esta un poco opaca despues me dijeron Que me podia ir que Ellos me contatarian despues para hacerme saber la respuesta despues de la aseguradora el manager me dio su palabra Que el me llamaria por Que el Joven adviser Que me Ayudo no Habla a mi idioma. Cosa Que nunca paso. Me pedian Que regresara de Nuevo para tomarle nuevas fotos otra ves ami Camioneta por segunda vez para lavarla por Que no tomaron las medidas necessaries para el reclamo vivo a casi 2 horas de distance para mi fur algo molesto tener Que regresarnada mas por que ellos no tomaron las medidas necessaries Ami solicitud yo tube Que llamar ala aseguradora para preguntar Que estaba pasando me dijeron Que el mismo dealer sugirio Que yo Llevara de Nuevo mi vehicle Al dealer de Nuevo para nuevas Fotos y el dealer sugirio wax detail cuando el mismo manager ya me habia dicho Que en la inspection habian encontrado varios rayoncitos y marcas de manchas de Agua y marcas de liquids de arbol. No vuelvo a compar ningun vehicle en ese dealer cero recomendado More
I made an appointment and asked if they had shuttle service and they said yes. Next day when I took my truck, they said they were too busy and I had to wait 1 and 1/2 hrs. I waited and still no shuttl service and they said yes. Next day when I took my truck, they said they were too busy and I had to wait 1 and 1/2 hrs. I waited and still no shuttle. I had to pay for Uber. Then when my truck was ready after a few days, I picked it up and it was very dirty. Customer service is terrible. I will not go back. I left reviews on yelp and google. More