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Chevy Exchange - Service Center

Lake Bluff, IL

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30 Reviews

30 Reviews of Chevy Exchange - Service Center

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November 18, 2022

Chevy Exchange is the only car dealership I have ever felt welcome, comfortable, and genuinely cared about!! Jeff Albert is the most downtown earth salesman I’ve ever met! He’s knowledgeable, works hard More

by Hope Limbos
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Eggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elmer Hortelano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Chevy Exchange responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

May 05, 2022

Honest helpful dealership with people who care and listen to your needs great service mechanics who do great work More

by Bugb2
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moody Shehadeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zuleyca Antunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Cervantes, Lucy Antunez
May 06, 2022 -

Chevy Exchange responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

May 06, 2022 -

Bugb2 responded

I forgot to ask for ceramic paint detailing would you have the service people contact me with a price. Thanks Bob Halweg

September 16, 2021

In for new vehicle service. Very quick and thorough. Thank You for taking my vehicle. More

by Brannonkara
Recommend Dealer
Yes
Employees Worked With
Kaylee Apostol
Sep 17, 2021 -

Chevy Exchange responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

October 08, 2020

Friendly service. Clean service area. Did service in a reasonable amount of time. Kept me up to date with what was happening with my vehicle. More

by stevewillard
Recommend Dealer
Yes
Employees Worked With
Dan Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Barnes
June 05, 2020

Best Dealer Service Center Ever Dan Hilliard is probably the best service writer I've ever dealt with and being 78 yrs old that says it all ! No nonsense, no up-selling , just the More

by Fluff
Recommend Dealer
Yes
Employees Worked With
Dan Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2019

Good Service Repair I went in to get my 2017 Chevy Colorado serviced due to a check engine light. The Chevy Exchange team was able to diagnose the problem and fix my vehi More

by Jose Torres
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2019

Service was very good . Everyone was friendly and helpful. We are always happy with Dad Hilliard as our consultant. Waiting room is comfortable and More

by bgiannasi
Recommend Dealer
Yes
Employees Worked With
Dan Hilliard
November 15, 2019

The work was done properly and in a timely manner. A great experience. I will recommend the Chevy Exchange to all my friends. Well done. More

by Jake
Recommend Dealer
Yes
Employees Worked With
Elmer in service.
October 29, 2019

One of the few benefits of life in Illinois is the Chevrolet Exchange auto dealership. Sales department is up front and competitive with prices. The service department is impeccable! Big Thank You More

by Jim
Recommend Dealer
Yes
Employees Worked With
Jeff Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone in service department.
September 14, 2019

Clean. Efficient. Nice. Helpful. Got it done the first time. Nice about it. Kept their word. Very clean dealership. Everyone is helpful. Feel like I would return even though there are More

by Chicagocool17
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick and Service manager., Emir Cordic, Francisco Zabala
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