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Chicago Ave. Discount Service Center

Chicago, IL

N/A
4 Lifetime Reviews Review Dealership

530 West Chicago Avenue

Chicago, IL

60654

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4 Reviews of Chicago Ave. Discount Service Center

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September 14, 2011

"Great guys to deal with! Especially Dan Kern and Nick..."

- bil1218

Great guys to deal with! Especially Dan Kern and Nick Westalski. I purchased a factory buy back BMW which was completely disclosed before purchase. 6 months later my needs changed and they made a reasonable offer to take the BMW back and we made a deal on a Lexus that we couldn't be happier with. I will be back to see these guys again soon.

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Recommend Dealer
Yes
Employees Worked With
Dan Kern & Nick Westalski
November 17, 2010

"Horrible Horrible Horrible! Sneaky Lemon! I seen a..."

- br52884

Horrible Horrible Horrible! Sneaky Lemon! I seen a vehicle online that I was interested in purchasing. I'm in Colorado and I called Perillo Lincoln Mercury in Chicago to inquire about this vehicle that I wanted so bad. I spoke to ANTHONY DESTEFANO. He was very friendly of course and told me that it wouldn't be an issue to get the car to me, they would cover the costs associated with the transport ($600). I asked him "has the vehicle had any repairs done?" he said "Yes it's had a cylinder head replaced as well as a seal that goes to the fuel injection component." At first, to me, since the vehicle was still under warranty, it seemed fine. It wasn't something I was bothered by. He asked me for 500 dollars to hold the vehicle.I asked him "if I'm not interested in purchasing the vehicle for whatever reason between now and signing the paperwork, do I get the deposit back?" He said "yes!" Since I wasn't signing anything formally authorizing the transaction, I felt okay about that; plus them keeping my money would be considered unjust enrichment. I went ahead and gave him my card number and he ran my card for the 500 dollars. I asked him if he could include some special wheels and tires that I was interested in at or a little above his cost? He said "I'll have to check because sometimes wheel manufacturers dont sell us that sort of thing at a wholesale cost." He called me back and said "I can't cant get them at wholesale but I can make sure they're sent to you mounted and balanced so all you have to do when you get the car is have them put on and you're set to go! I'll include them in the price of your car." I wanted to see if I can just order them myself to make sure I know what I'm getting and see if by chance they do sell to dealers at wholesale cost, because I have several friends that work for dealers. I call the wheel manufacturer in Seattle, WA and a member from the management told me "We pulled up the order for Perillo on the tires and wheels that you wanted" Turns out: Anthony thought it would be cool to sell me the wheels and tires at retail when he was getting them at wholesale after all! If I knew he wasn't willing to cut me a deal, then I would have not be interested in moving forward with the wheels purchase. He lied! ALSO! He was charging me 40 dollars ABOVE retail for the tires. The mounting and balancing wasn't even necessary but because Anthony had ordered them that way, it was going to cost me an additional 300 BUCKS! He was trying to soak me for almost a grand extra, total! It gets worse! I basically catch him in his own sorry lie. A lie that he didn't work hard to even construct. Annoyed, I called him and basically told him "I'm getting these wheels and tires at a better deal by buying them from the company direct, which is odd! I'm not interested in your ordering them for me, thanks anyway" Embarrassed he didn't even bother to come up with some other excuse as to why he was trying to rip me off. He just said "Ok, i'll cut you a check for the difference." So before the transport was scheduled I get the paperwork (sales contract) and hmmm... interesting. I was told that there had been some repairs to the car but it was never mentioned that the car had A BRANDED TITLE-LEMON! It wasn't until I was suppose to sign on the dotted line that I found out that this car had a lemon title! Anthony had me set up for financing through CHASE. I called Chase and they said THEY DO NOT FINANCE LEMON VEHICLES! A manager local to me explained that once the title information got to the bank that they would most definitely decline the loan and I would already be driving the car! Perillo then would have to find me another bank to go through and no matter what, I could not return the car because the purchase was done. (Do you see the kind of headache Anthony was creating for me? Thank goodness mama didn't raise no fool!) Wait for it... there's more! So I told Anthony through text message that I was no longer interested in purchasing the vehicle. He, for whatever reason replied, "If you don't want to do the deal, I need the paperwork back." Paperwork that had my social security number on them. Interesting... I voided all the paperwork and did not return documents with social security number. I returned everything else. They never returned my $500 and I haven't heard from them since. SHADY SHADY SHADY! BUYERS BEWARE!

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Recommend Dealer
No
Employees Worked With
ANTHONY DESTEFANO
September 07, 2010

"Bought a used card. Very horrible people to deal with and..."

- ChicagoMan

Bought a used card. Very horrible people to deal with and do not stand by their word. I would not recommend them to any one as they promised a few things after buying and address some pending issues but when I followed up they kept pushing me back and ignoring me for the longest time.

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Recommend Dealer
No
Employees Worked With
Manager and Sales Person
December 22, 2006

"I had used dealer rater to look at this dealer, and I..."

- lucasmason

I had used dealer rater to look at this dealer, and I didn't see good reviews. But I did an inverntory search on the Lincoln website, and saw this dealer had the exact car I wanted. The dealer is close to my house, so I stopped in anyway. I called in advance, and the car wasn't on the lot, but they had it brought over for me before I arrived. They let me drive it right away and the dealer went with me, so I didn't have to leave my license and worry about a credit check or anyting. I got a very fair rate on my trade in, and I did get a good deal on the car. I went in with my own bank financing, but I was given a better rate from the dealer with Ford financing. All of this was on a 2007 MKZ. I've been to other dealers and this was a nice transaction. I hope the service in the future is just as good. I knew a lot of information on the car, prices, other dealer prices, and other info when I went in, so I was well informed and it made for intelligent negotiating. I never thought I'd write so highly of a car dealer. It sounds like I might work there or something, but it truly was a stree free deal. I put a lot of money down, so that might have helped everyone, but it's worth it.

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Recommend Dealer
No
Employees Worked With
Nick Westalski and Jason Goetz
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