Chicago Cars Direct

BAD NO CUSTOMER SERVICE AWFUL ODD I called earlier to let them know I was looking at a specific car. Showed up, did the walk around, and asked to take it for a drive. The "salesman" I called earlier to let them know I was looking at a specific car. Showed up, did the walk around, and asked to take it for a drive. The "salesman" said well we're not really a regular dealership, and we need to agree on a price before we actually let you test drive the vehicle. This was the first phrase after "Here is the vehicle"! (Who does that?) I asked if the price was negotiable at all, and he said no. (On a used car - really?) Here is the kicker - its up on eBay with a SUBMIT BEST OFFER button. Anyway - after asking over and over as I wasted a ton of time driving over there - I was given the opportunity to test drive car but only in the parking lot! Was told specifically - only in parking lot - I kid you not! A tiny lot, full of curbs and cars... How dangerous is that! What can you tell about a car going 10mph? - this actually happened! - Based on how the first five minutes went, I wasn't interested in doing business with them. Overall it was a very odd experience. More

Awsome experience Had a great experience. Very very professional. Highly recommended. Sales staff excellent. No pressure. Very relaxed. Took maybe a hourfrom start to f Had a great experience. Very very professional. Highly recommended. Sales staff excellent. No pressure. Very relaxed. Took maybe a hourfrom start to finish. I will be a repeat customer thanks again More

Great car buying experience I just purchased a beautiful cherry red Audi S5 from CCD. As promised (and displayed in the 10 minute video provided by Mark) it was in pristine cond I just purchased a beautiful cherry red Audi S5 from CCD. As promised (and displayed in the 10 minute video provided by Mark) it was in pristine condition. Buying a car sight unseen can be a nerve racking endeavor, but the team at CCD really made it effortless. They took care of all the logistics, and were fantastic to deal with. A+ More

Best place to purchase a car Made buying the auto a real pleasure , everyone was so friendly and professional in there action. A great experience I would encourage anyone looking Made buying the auto a real pleasure , everyone was so friendly and professional in there action. A great experience I would encourage anyone looking to buy a auto,to go there..they'll not regret it More

Excellent Internet Dealership We just recently purchased a CTSV from Mark and his team. Very easy to work with and prompt with their delivery. Car was in incredible condition and g We just recently purchased a CTSV from Mark and his team. Very easy to work with and prompt with their delivery. Car was in incredible condition and good price. Will certainly use Mark and his team again in the future. More

Great Experience When I say there is zero pressure to buy, I absolutely mean that. I had been looking for a used 2015 Mustang GT in either Blue or Orange for about 2 m When I say there is zero pressure to buy, I absolutely mean that. I had been looking for a used 2015 Mustang GT in either Blue or Orange for about 2 months, and they had just the car I was looking for, at a Good price. After A lot of dealers wanted to play games, I finally decided on Chicago Cars Direct. The Transaction was smooth, and quick. And I couldn't be more pleased with my experience. More

Easiest car buying experience ever These guys are professional, give them a look. No haggle pricing or sales tactics. Mark simply texted me a detailed video of the car inside and These guys are professional, give them a look. No haggle pricing or sales tactics. Mark simply texted me a detailed video of the car inside and out so I did not waste time going to see something that was not what I expected. I would buy from them again. More

Painless Experience ! I found the car (a Porsche Boxter) on the internet and it met my search criteria completely. Tom and Earl were great to deal with, were very straightf I found the car (a Porsche Boxter) on the internet and it met my search criteria completely. Tom and Earl were great to deal with, were very straightforward and even picked me up at the airport so I could drive it home. They seem to run a high quality business and I'd go to them again if they had what I was looking for in a pre owned car. More

Not your typical car dealership. NO PRESSURE. My wife and I saw a car on Autotrader that Chicago Cars Direct was selling. I contacted the phone number and we scheduled an appointment to come chec My wife and I saw a car on Autotrader that Chicago Cars Direct was selling. I contacted the phone number and we scheduled an appointment to come check it out. Everything is located indoors in a warehouse, so you don't have to worry about standing out in the weather in the not so nice days. Everyone there from the office sales guys down to the shop guys were very nice and pleasant to work with. There were a couple door dings in the car we purchased. They are taking car of the door dings for NO extra cost!!! When my wife and I are looking for another vehicle, we will be calling Mark Kanter to check out Chicago Cars Direct to see what they have to offer. I will/would highly recommed this dealership to my friends and family. More

Straightforward and Helpful Service I highly recommend Cars Direct. The Volvo I saw advertised online was in pristine condition when I arrived and the process to purchase the car was sea I highly recommend Cars Direct. The Volvo I saw advertised online was in pristine condition when I arrived and the process to purchase the car was seamless and speedy. I will recommend them to friends and would purchase from them again in the future. More