
Christi Hubler Chevrolet
Crawfordsville, IN
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Poor customer service Will not buy anything from this dealer ever again. Thought it would be nice to have a have new Chevy dealer in the town of a small town Crawfordsville Will not buy anything from this dealer ever again. Thought it would be nice to have a have new Chevy dealer in the town of a small town Crawfordsville Indiana. I thought wrong. First off. Bought my 2013 3 weeks ago. Wife drives the car this morning the front face of the tire blows out unexpected. No nail, no screw or anything caused this. Very obvious that the tire had a malfunction. I call the dealer ship ask if there was anything they could do. They gave me great news by saying yes we will have your car towed into the dealer free of charge. And will see about getting you a new tire. Car gets to the dealer. They tell me the cost of the tire is going to be 175$ plus 10$ balance fee. After calling multiple tire places they were already 20-30$ higher than everyone else. Than the best part was they said I had to pay for towing. I was furious. Being told that the tire would get taken care of. That the tire would get taken care of. That towing would be paid for. It was all lies. If I wanted my car towed and I would have to pay for it. It sure wouldn't be at a dealer. It would have been a local tire shop. Not being offered a demo for over night, not getting my tire fixed for no charge. This dealer does not care about its customers. After multiple phone calls they said, will take care of my towing but the tire was ran on a low psi for so long that it caused the side walls to blow. Never have I heard that. If my psi was to low my car would tell me and I would air it up. They wanted to come up with dumb excuses not to pay for it. Paying for my towing was expected. I was told they wouldn't charge me. So you didn't do any favors for something you said you'd already do. Fix my tire quit hacking me around. Thanks for nothing. Do not have a car till the tire is fixed. Going to be a day before I can get my car fixed. Could have offered me a demo. Something to make things right. Please do not buy from here. Small towns shouldn't have to deal with arrogant people. Small towns help one another. Especially considering the car only has 22,000 miles and maybe put 300 on it. More