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Chrysler Dodge Jeep Ram Crestview

4.4

195 Lifetime Reviews

5200 South Ferdon Boulevard, Crestview, Florida 32536
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Top Reviewed Employees

Robert Fickett at Chrysler Dodge Jeep Ram Crestview

Robert Fickett

Sales Consultant
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Jay Fredrickson at Chrysler Dodge Jeep Ram Crestview

Jay Fredrickson

Sales/Finance Manager
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Bo Simmons at Chrysler Dodge Jeep Ram Crestview

Bo Simmons

General Sales Manager
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Patrick Palkowski at Chrysler Dodge Jeep Ram Crestview

Patrick Palkowski

Sales
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Latest Reviews

November 04, 2019

"My wife and I were in need of a vehicle and she found a..."

- Craig Breen

My wife and I were in need of a vehicle and she found a wonderful webdeal. I went to check out the car and was greeted by Erik Shutt. I explained my wife is disabled and we had certain needs. He was very understanding and helpful. We loved the Journey and decided to purchase it but wanted to do it the following morning. Although it was Erik's day off he happily agreed to meet with us and make the sale. She was able to go with me to the dealership and complete the paperwork but was wiped out. I needed to take her home before all transactions were done and Erik was completely sympathetic and waited while I got her home then I came back to finish the sale. Without his compassion and patience we could not have made this purchase. If you need a vehicle see Mr. Erik Shutt!!! Superior salesman!!!

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Employees Worked With

Erik Shutt

September 19, 2019

"Money Hungry, rude employees. "

- dylanbohning

Bought a 2018 jeep renegade (brand new) a little over a year ago. Pleasant experience. Fast forward. Driving home, jeep kept coming out of cruise control.(ive had 0 issues with the car, its ran perfect) I called dealership to try get an apt to have it looked at. Was told a week and half out they can see it, finally they said i could drop it and leave it. That they would look at when they got a break in-between cars. Next morning im on my way to drop it off and the jeep completely has no acceleration. Clutch seems to have locked up. (never had any symptoms or signs or a worn out clutch, im at 32k miles). Get towed to dealership, hours later they advise I "burnt" the clutch up, in so doing just at $4,000 worth of repairs. That isnt covered under warranty because clutch warranty is only good for 12k/12months which ever is first. They wont even consider the idea something messed up, advise me im not a mechanic so cant say what happened. Wont even entertain the thought maybe something messed up, claiming i need to replace some bolts but no pictures i broke any, not to mention the car wasnt taken apart when i picked it up. so dont see how they knew bolts inside were broke. The car runs fine, no noises or anything. Then charge me $150 for a diagnosis fee for checking the jeep out and since it wasnt a warranty issue according to them. Needless to say i will never return here, nor send anyone to this place. Still trying to get a corporate office number to file a complaint.

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Employees Worked With

Female service manager

February 24, 2019

"No pressure and amazing people!"

- Madabouttrucks

I have to admit I went to Hill Kelly dodge in Pensacola first.They told me I was wasting their time. I left upset and went home. While messing around on facebook I saw an add for this dealership. I decided the following day to give them a call. The woman Emily made me an appointment and treated me like I mattered I even recieved a message from JD Chappell welcoming me and to show me a familiar face when I got there! I pull up and immediately the atomosphere was different. They were happy they love cars and love what they do! JD welcomed me in person and said Brian would take good care of me. I believed it and went along. Not only did Brian listen to what I wanted he made sure I knew about the trucks specs and what was under the hood and about its amazing safety rating! He made sure I was comfortable and treated me with nothing but respect and honesty. Finally the big finance guy Mike was a sweetheart and went over everything with me in detail. I would recommend anyone take the drive and go visit them you won’t regret it! Signed by a proud owner of a 2019 Ram 1500

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Employees Worked With

Brian, Mike, JD, and Emily

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Photos & Amenities

  • After Hours Drop-Off
  • Cable TV
  • Customer Lounge Area
  • Free Coffee
  • Authorized Parts Store
  • Shuttle Service
  • Television
Chrysler Dodge Jeep Ram Crestview, Crestview, FL, 32536