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Chrysler Dodge Jeep Ram FIAT of Manhattan - Service Center
New York, NY
72 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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72 Reviews of Chrysler Dodge Jeep Ram FIAT of Manhattan - Service Center
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February 08, 2022
Angel, was my representative he was superb. He had a diagnostic test done on my vehicle and the problems was presented to me quickly with options to resolve them. I truly believe in the services provide diagnostic test done on my vehicle and the problems was presented to me quickly with options to resolve them. I truly believe in the services provided by Manhattan Jeep and Angel. I highly recommend both Angel and Manhattan Jeep. More
by Restorativeart13
Employees Worked With
Max Tuta
January 08, 2022
I took my car in for service and honestly I had the best customer service ever. Manny was such a pleasure and I couldn’t have asked for better service. He made sure the work was done and that it took prio customer service ever. Manny was such a pleasure and I couldn’t have asked for better service. He made sure the work was done and that it took priority. The service was fast too! I didn’t have to leave my car or wait a long for it. I got my car back within hours of leaving it. I was impressed! Even the car wash was done with such detail. I will definitely be returning to this dealership for service. More
by ESaldana
Employees Worked With
Manny
May 11, 2021
My Jeep Grand Cherokee was brought in for service because of a Uconnect error: code 20 (failed software update that drained the battery and would continue to do so anytime ignition is turned off until radio of a Uconnect error: code 20 (failed software update that drained the battery and would continue to do so anytime ignition is turned off until radio is replaced). At drop of was told it was next day pick up. After calling several times the next day with no answer I eventually received an email response that my car needs to stay in the shop for 10 days. The dealer would not provide a loaner and only offered me the option of picking back up the malfunctioning vehicle without a functioning Air Conditioning/Heating system or radio. This was not an option for me because I drive with a baby. Embarrassing customer service. More
by Chrysler53
Employees Worked With
Customer Service
January 21, 2021
Great service , customer friendly. Rep. Stephen@CDJRF Manhattan, went above and beyond. Thank you Vehicle was returned on the date as agreed on, thank you , Manhattan, went above and beyond. Thank you Vehicle was returned on the date as agreed on, thank you , More
by Chad.bar
Employees Worked With
Gil
December 10, 2020
my van had a safety recall and i was given a price of $189 by the service guy. when i picked the van up, suddenly the price was over $800. the first quote was just for the parts, he said. not the labor.. $189 by the service guy. when i picked the van up, suddenly the price was over $800. the first quote was just for the parts, he said. not the labor.. i was furious inside because he knew i had no money. we had talked about how much i been outta work since pandemic began. i was clear i could only afford the absolutely essential things that needed to be done. and he PURPOSELY under quoted me and jacked up the price to xxx with me. ive never met a more sadistic, awful man. More
by envisionanything
Employees Worked With
brian suruj
May 04, 2020
Again iam forced to wait on my vehicle another week went by with no info from the service department this is way they treat essential workers do not bring your vehicle here !!!!! by with no info from the service department this is way they treat essential workers do not bring your vehicle here !!!!! More
by Javierlebron42
Employees Worked With
No one helped
June 15, 2019
Great service James Jackson is a great salesman and a wonderful person, he gets the job done and helps you all the way with your purchase. This is a great place to James Jackson is a great salesman and a wonderful person, he gets the job done and helps you all the way with your purchase. This is a great place to buy your car!!! More
by Klyn1766
Employees Worked With
James jackson
