Chrysler Dodge Jeep Ram of Calallen

service for the recall was GREAT! ! thank you so much for fixing our jeep mojave ! thank you so much for fixing our jeep mojave More

Took my truck for an oil change and a recall. I was out within an hour and a half Quick and great service I was out within an hour and a half Quick and great service More

First time and LAST TIME! Took our 2022 Jeep Cherokee in for transmission issues at 57,000 miles (warranty ends at 60,000 miles). They wanted to charge $974 for extra servic Took our 2022 Jeep Cherokee in for transmission issues at 57,000 miles (warranty ends at 60,000 miles). They wanted to charge $974 for extra services without even addressing my transmission problems? Tried leaving messages to no avail. Only after having to write many, many emails of complaint to Lithia and Stellantis did the proper transmission repairs take place? General Mgr, Charles Jett, was useless and rude. Do yourself a favor and drive outside of Corpus to a non-Lithia dealership. Customer service and honest business practices are non-existent unless you want to FIGHT HARD for it! More

So far so good on my parts and service. Will return again when I need it. Will return again when I need it. More

Alex in service is awesome. He took care the issue with my car and made I was taken care of while my car was being worked on . He took care the issue with my car and made I was taken care of while my car was being worked on . More

Alex has always done a stellar job of coordinating the service on our Calallen CJDR Wagoneer. He always remembers us and greets us as we arrive. He is a big reason we make the trip to Calallen for regul service on our Calallen CJDR Wagoneer. He always remembers us and greets us as we arrive. He is a big reason we make the trip to Calallen for regular service appointments. More

The personal are very professional in the knowledge of vehicle, and helpful to us. They kept us inform on our vehicle and it was finished in one hour. Great job done. vehicle, and helpful to us. They kept us inform on our vehicle and it was finished in one hour. Great job done. More

Mac is great at his job. He got my car repaired quickly and did all the paperwork that the warranty needed. He got my car repaired quickly and did all the paperwork that the warranty needed. More

Terrible experience is putting it nicely. I bought my dream car from them as a used car. The whole experience was awful. They lied repeatedly and I gave them the benefit of the doubt until it I bought my dream car from them as a used car. The whole experience was awful. They lied repeatedly and I gave them the benefit of the doubt until it was too many times to be an accident. The car had multiple issues when I bought it and they pretended not to notice. I dropped it off for service and it was there for two days with no word. When I called to check on it, no one knew it was even there or what was done with it. I finally got in contact with one person who joked that nothing was done to it. I was then told it just needed an alignment. When I finally got it back, there was no paperwork on what was done to it. I was frustrated at this point and wanted clarification. The salesman didn’t have any idea what was going on and referred me to the GM. When I sat down with the GM for clarification he treated me terribly. I asked repeatedly for clarification on what was going on and then when he refused to give me any clear answers, I asked for the deal to be reversed because I felt that they had lied to me the whole time. He became very aggressive and raised his voice and then when I asked why he was getting so upset he kicked me out of the dealership and banned me. I truly believe that if I was a man this interaction would have been different. I do not believe they care about the quality of their cars or their customers. More

The service area is clean, with a friendly and knowledgeable service manager. Great service and outstanding people! knowledgeable service manager. Great service and outstanding people! More