
Chrysler Dodge Jeep Ram of Chicago
Chicago, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 345 reviews
I was looking for a car different from my old ford escape hybrid-over 450k miles- and i wanted maybe a larger SUV toyota or jeep maybe. I met Steve B at Jeep of Chicago on a friday afternoon at the dealer. I hybrid-over 450k miles- and i wanted maybe a larger SUV toyota or jeep maybe. I met Steve B at Jeep of Chicago on a friday afternoon at the dealer. I actually went there cause i couldnt figure out how to get in at the toyta dealer, I thought it was the same place . Any how, i found with Steve bB a very nice Toyota Highlander at Jeep of Chicago. I didnt have time to drive it or to really work out a deal so i just asked for the price and made a plan to return Saturday @ 230pm, and I did. But I did not buy the Highlander because initially I thought the price would be more than my budget. So I found a very nice Honda Pilot LOADED!!!I drove it around a few miles to test it out and really liked it. I was concerned that it too was far from my budget. Steve B showed me a Jeep Compass that fit better to my budget and it was NEW 2025 with only 24 miles. I was torn between them. The Jeep being brand new car was so nice, but it had NONE of the equip that the Honda Pilot has- i chose to buy the Pilot and Steve B worked very close with the mnanger Aquib to help me with getting finance because I have very good credit but never financed a car before. And it didnt even matter!! I put a 10% down payment and Aquib fit my payment to my budget. It was a long process and I know Steve B and Aquib work hard for their customers- I would buy from them again and plan to bring some church members too. I highly recommend you see Steve B at Jeep of Chicago if you need anything car related done and done right right away. Thanks Steve B and Aquib More
Saturday eveningwe take an uber to the JEEP of Chicago and hoping for a new Compass- we have recently our Kia was stolen and not sure how does this work can we get a new Jeep. we meet at the dealer Steve and hoping for a new Compass- we have recently our Kia was stolen and not sure how does this work can we get a new Jeep. we meet at the dealer Steve B and he shows us how to make the credit application from their online site and withing a few minutes Steve B finds a deal for us that fits our budget perfectly! unfortunately it was on Jeep that we didnt want. The one we really wanted was more than our budget can fit and the finance was not enough either- we needed alot more cash down to make it work. Steve B did not give up- he got 2 of his managers involved to call the bank and ask for a favor- after a little more work Chuck C and Tony K showed Steve B a way that we could get the Compass we had hoped we could buy- in fact, we adjusted our budget qa little bit after we realized we would be saving a lot of money not using Uber anymore, getting great gas miles, and they gave us a a maintenance plan!! These combine with our down payment and the deal Chuck C and Tony K got from the bank make so Steve B got us the next level 2025 Jeep Compass Latitude for less than the basic model!!!! If you want a new Jeep, see Steve B NOW at Jeep of Chicago. He made promise to have our car deal FastFunFriendly and we were done from walk in to drive home in just a few hours - half the time it took for other dealers that didnt help us buy a car. Jeep of Chicago is great. thanks Steve B. More
Truly one of the most unprofessional dealers I have ever spoke to. Inquired online for a part. First contact was “you do realize we are Chicago” since I’m in KC. Suggests I’m too far to be a parts customer spoke to. Inquired online for a part. First contact was “you do realize we are Chicago” since I’m in KC. Suggests I’m too far to be a parts customer. The when I reply with the obvious “part can be shipped anywhere” they reply you must be having a bad day. Smart mouthed response provoking this review. Always love it when people run their mouths behind the screen. Especially to a paying customer. Inquired here because Texas dealer that had part was further away. They were happy to take my cc and get the shipping expedited to get the part for me right away. More
A few years ago we leased our Pacifica at Jeep of Chicago right after the ownership change from Napleton. We didnt know what to expect, buying from a brand new dealer- and we were surely satisfied. Our sales right after the ownership change from Napleton. We didnt know what to expect, buying from a brand new dealer- and we were surely satisfied. Our sales rep Dee Garzon treated us with respect and got us a great deal done fast. With the market as it is now we werent sure whether to buy or lease another new car, and our Pacifica only has 14k miles!! So we bought our lease out. Seems like the right choice, low miles and we know the history better than any other car we could have bought for the same money- which there are NONE with similar low miles and equipment. We returned to Jeep of Chicago and Steve B was there to help us finish the paperwork - no surprises like extra fees for processing the deal Chrysler gave us. Other dealers may charge as much as 1500!?!?! They offered us other packages like protecting the interior and paint for 10 years, or Certifying the warranty to 7 years or 100k miles- and while the prices for these offers were very fair, we didnt see it as a need at this time. There was no pressure, no run around. It took a little longer than I expected but still reasonable fast. I guess they were having tech issues with new software not operating as they wanted. In the end, we have our Pacifica now in OUR name and not split with Chrysler as a lease and we would definitely refer friends family coworkers neighbors EVERYONE to see Steve B at Jeep of Chicago on Western Ave!! Thanks again guys- class acts! More
Very good customer service. Everybody there is great. I will definitely refer Chrysler Jeep of Chicago to everyone Everybody there is great. I will definitely refer Chrysler Jeep of Chicago to everyone More
Aquib is the best salesman ever. The process with him was so smooth and fast. I’m leaving with a brand new car with the best price. The process with him was so smooth and fast. I’m leaving with a brand new car with the best price. More
Excellent service from the dealership. They asked the right questions and did everything in their power to meet my needs. They earned themselves a customer for life with me. They asked the right questions and did everything in their power to meet my needs. They earned themselves a customer for life with me. More
Very good customer service. Everybody there is great. I will definitely refer Chrysler Jeep of Chicago to everyone I know!! Everybody there is great. I will definitely refer Chrysler Jeep of Chicago to everyone I know!! More