Chrysler Dodge Jeep Ram of Chicago

I have electrical issues w/ this car since purchase and still do. There was an electrical surge and it head caused the front windshield to crack. They tell me something hit it, but there's now point of ext still do. There was an electrical surge and it head caused the front windshield to crack. They tell me something hit it, but there's now point of exterior impact. I will now take it to an independent shop to learn the truth which it take this car has had an electrical issue since purchase. Manny issues. That dealership is antiquated and is sub par. They don't even reset settings not even courtesy charge. Very poor staff. From Mo to Chris to the manger of service, whom couldn't be bothered to meet with me , and to the owner Akeel ( who promised me satisfaction) which now can't be reach by anyone there. Neither by phone, text, email, letter or homing pigeon! My only other option after confirmation on the windshield will be legal. That is the experience at 5900n. Western Ave. Chicago. Even Marino says that that dealership is antiquated. More

He’s very helpful, super nice guy. And very knowledgeable. And not super pushy. And very accommodating and the communication is good also And very knowledgeable. And not super pushy. And very accommodating and the communication is good also More

Customer service excellent. Answered all my questions, reviewed bill and tests done. Pleasant well informed. Answered all my questions, reviewed bill and tests done. Pleasant well informed. More

Wonderful employees, my vehicle was professional taken care of and I'm satisfied with the service. I would recommend this dealership to my friends. Thank you. care of and I'm satisfied with the service. I would recommend this dealership to my friends. Thank you. More

Gian provided great customer service took the time to listen explain everything containing my sale. Even when I got home and call him the next day still was very helpful like I was at his desk. Gian is a listen explain everything containing my sale. Even when I got home and call him the next day still was very helpful like I was at his desk. Gian is a keeper. More

Awesome experience got what I wanted at good rate! !! My sales specialist was great and had all the answers !! My sales specialist was great and had all the answers More

They communicate and everything going on and finished my car ahead of time I got my car updates almost every day car ahead of time I got my car updates almost every day More

Steve was great! From the conversation before to the day we met, he made the whole experience comfortable and personable. Would define you recommend him if you are i From the conversation before to the day we met, he made the whole experience comfortable and personable. Would define you recommend him if you are in the market for a new or used vehicle. More

This was hands down the worst experience I have ever had at any auto service center. Zero professionalism and I paid $300 for a service that wasn't even an issue on my car that needed to be fixed. I will NE at any auto service center. Zero professionalism and I paid $300 for a service that wasn't even an issue on my car that needed to be fixed. I will NEVER bring my vehicle or purchase another vehicle from this location again unfortunately. More

I shopped all around and found the Niro I wanted at Jeep of Chicago!! Chuck worked me a deal and steve B made sure I saw pics and video of this EV as it was readied to be delivered to me on the other side o of Chicago!! Chuck worked me a deal and steve B made sure I saw pics and video of this EV as it was readied to be delivered to me on the other side of the country!! Im waiting to see this amazing car any day now. I would certainly refer anyone looking for a great ERV and awesome deal with simple terms and easy to talk to people with Steve B and Jeep of Chicago!!! Thanks again guys- More