Chrysler Dodge Jeep Ram of Chicago

Sue is great! Very knowledgeable and helpful. She helped made the experience smooth and easy. Very knowledgeable and helpful. She helped made the experience smooth and easy. More

I went for an oil change, my jeep came back with a check engine light instantly. My 2017 Wrangler hasn’t had one single problem in 6 years and all of sudden it has a CEL. A little more info, they kept pushi engine light instantly. My 2017 Wrangler hasn’t had one single problem in 6 years and all of sudden it has a CEL. A little more info, they kept pushing for me to sell my Jeep, I told them I’m simply here for an oil change. I get my Jeep back and the CEL is on, coincidence or some shady business tactic on their part for me not selling the dealership my Jeep when I clearly just went in for an oil change? Find out at your own risk, I can provide my oil change invoice for the nay sayers. Haven’t heard back from my service rep Sue Cervini More

She was very helpful, so friendly and nice! Very sanitary also. As soon as I walked in the door I was greeted with a smile and she had offered me coffee and water. This is probably the best dea Very sanitary also. As soon as I walked in the door I was greeted with a smile and she had offered me coffee and water. This is probably the best dealership experience I’ve had. More

Awesome ! Very professional knowledgeable and forthcoming with the information I needed on the jeep Cherokee vehicle that I was interested in. Really help me Very professional knowledgeable and forthcoming with the information I needed on the jeep Cherokee vehicle that I was interested in. Really help me navigate the ins and outs of this car purchase I felt very comfortable and taken care of with the sales representative, personality and warm spirit. More

It was my first visit today to this dealership. I came from downtown and I was there for service. Service department was very honest and nice and helpful. Sue was helpful in trying to ask me about I came from downtown and I was there for service. Service department was very honest and nice and helpful. Sue was helpful in trying to ask me about my experience and see if I wanted to trade my car in which I’m not in a position to do but all in all it was a great experience just too long since my son was sick lol. More

It has certainly been upgraded since the last time I was here. The Christmas tree stunning. here. The Christmas tree stunning. More

I have worked with this dealership on several occasions. Every one is friendly. The service department is the only jeep dealership that has been able to accommodate my needs. I have worked with Jose and S Every one is friendly. The service department is the only jeep dealership that has been able to accommodate my needs. I have worked with Jose and Samuel. Both amazing guys , knowledgeable and great customer service. They make the car repair process more seamless in an already frustrating situation. Sue, Omar and Luis were great with helping me understand the value of my trade-in and helping with sales options without being pushy! Will definitely work with then with future vehicle purchases. More

my wife and I bought our cars at Napletons a few years ago and recently returned for maintenance and service to find there are new faces new name!! Thankfully my salesperson Steve Bernard is still there a ago and recently returned for maintenance and service to find there are new faces new name!! Thankfully my salesperson Steve Bernard is still there and he brought me thru the service department and introduce me to Christian- after just a couple of hours I have the brakes and oil change complete and they even offer me a savings!! I cant believe how fast they made so many new improvements with the new owner and new name . As long as Steve B is there Ill keep coming back!! Thanks Jeep of Chicago!! More

I was very worries about my buying and the salesman and his manager took their time and showed my what I really wanted and help me order a new 4XE and saved me around $4,500. I m glad I stopped by and took his manager took their time and showed my what I really wanted and help me order a new 4XE and saved me around $4,500. I m glad I stopped by and took advantage of a good neighborhood dealership.... FYI, they are under a new management. More