Chrysler Dodge Jeep Ram of Clifton Park - Service Center

I waited for 2 1/2 years for my recall to be fixed, Service people lied to my face, ignited my calls, said it would be 10/12 weeks and then no part and this happened too many times to count. I also hav Service people lied to my face, ignited my calls, said it would be 10/12 weeks and then no part and this happened too many times to count. I also have had continuous problems with my sunroof for 9 years. They want to charge me to evaluate it when the same thing has been wrong this whole Time. I am tired of this treatment and obviously very tolerant to this point. Run far away from this dealership and Chrysler Jeep More

It was rough getting through the diagnosis but once the problem was found I was kept informed. problem was found I was kept informed. More

Always fast and easy service appointments. They also have friendly staff and a convenient location! They also have friendly staff and a convenient location! More

We have had our mirror fixed and now our PTU here… not very happy about that either, but I have to say that Anthony is the best! He keeps us in the loop with everything that is going on through the entire very happy about that either, but I have to say that Anthony is the best! He keeps us in the loop with everything that is going on through the entire process. He also makes sure to reach out to our insurance/ warranty company to obtain approval. More

I wish the was a number lower than 1. This is the most horrible dealership I've been to in my entire life. Poor work. Poorly trained staff. Potholes in the parking lot. Awful. Ove This is the most horrible dealership I've been to in my entire life. Poor work. Poorly trained staff. Potholes in the parking lot. Awful. Overcharges. More

My sunroof has been leaking causing the wind deflector to be soaked and smelling musty. CP DJR looked at my car and said it was normal and the seal shouldn’t prevent 100% of water from entering. Lia CJDR be soaked and smelling musty. CP DJR looked at my car and said it was normal and the seal shouldn’t prevent 100% of water from entering. Lia CJDR inspected my car and fixed the issue. With the monsoon we had yesterday the seal did what it was suppose to do - keep the water out. More

Back when this was zappone they were awesome to go to but since they got purchased by a larger company services seem to go downhill they've rescheduled my service appointment twice stating they couldn't get since they got purchased by a larger company services seem to go downhill they've rescheduled my service appointment twice stating they couldn't get to my vehicle and had no guarantee that they could even start it with the next service appointment. Very dismissive when I asked what the holdup was. More

I was a Zappone Motors customer and bought a Jeep Gran Cherokee there along with a service contract and complementary oil change option for the entire 3 year lease. When I arrived they checked my account Cherokee there along with a service contract and complementary oil change option for the entire 3 year lease. When I arrived they checked my account and said they had no record of my contract and deal with the former owner. I produced my contract and they still would not honor the service as complimentary and said it would cost $150 for an oil change and tire rotation. What dealer would not honor a former owner's contract and agreement?? They were not very nice either and it angered me to the point that I shared a few choice words of frustration. DON'T GO HERE! STEER CLEAR AS THERE IS NO INTEGRITY WITH THEIR DECISION NOT TO HONOR A CONTRACT. More

Took my vehicle there to get warranty work done. All was well until I realized a coin purse I had in my center console (with a decent amount of cash) was gone. It was in there before I dropped it of All was well until I realized a coin purse I had in my center console (with a decent amount of cash) was gone. It was in there before I dropped it off, and not when I picked it up. Would give this place no stars if I could, wish I trusted my gut and took it with me when I dropped it off. More