Chrysler Dodge Jeep Ram of Clifton Park - Service Center

We have had our mirror fixed and now our PTU here… not very happy about that either, but I have to say that Anthony is the best! He keeps us in the loop with everything that is going on through the entire very happy about that either, but I have to say that Anthony is the best! He keeps us in the loop with everything that is going on through the entire process. He also makes sure to reach out to our insurance/ warranty company to obtain approval. More

I wish the was a number lower than 1. This is the most horrible dealership I've been to in my entire life. Poor work. Poorly trained staff. Potholes in the parking lot. Awful. Ove This is the most horrible dealership I've been to in my entire life. Poor work. Poorly trained staff. Potholes in the parking lot. Awful. Overcharges. More

My sunroof has been leaking causing the wind deflector to be soaked and smelling musty. CP DJR looked at my car and said it was normal and the seal shouldn’t prevent 100% of water from entering. Lia CJDR be soaked and smelling musty. CP DJR looked at my car and said it was normal and the seal shouldn’t prevent 100% of water from entering. Lia CJDR inspected my car and fixed the issue. With the monsoon we had yesterday the seal did what it was suppose to do - keep the water out. More

Back when this was zappone they were awesome to go to but since they got purchased by a larger company services seem to go downhill they've rescheduled my service appointment twice stating they couldn't get since they got purchased by a larger company services seem to go downhill they've rescheduled my service appointment twice stating they couldn't get to my vehicle and had no guarantee that they could even start it with the next service appointment. Very dismissive when I asked what the holdup was. More

I was a Zappone Motors customer and bought a Jeep Gran Cherokee there along with a service contract and complementary oil change option for the entire 3 year lease. When I arrived they checked my account Cherokee there along with a service contract and complementary oil change option for the entire 3 year lease. When I arrived they checked my account and said they had no record of my contract and deal with the former owner. I produced my contract and they still would not honor the service as complimentary and said it would cost $150 for an oil change and tire rotation. What dealer would not honor a former owner's contract and agreement?? They were not very nice either and it angered me to the point that I shared a few choice words of frustration. DON'T GO HERE! STEER CLEAR AS THERE IS NO INTEGRITY WITH THEIR DECISION NOT TO HONOR A CONTRACT. More

Took my vehicle there to get warranty work done. All was well until I realized a coin purse I had in my center console (with a decent amount of cash) was gone. It was in there before I dropped it of All was well until I realized a coin purse I had in my center console (with a decent amount of cash) was gone. It was in there before I dropped it off, and not when I picked it up. Would give this place no stars if I could, wish I trusted my gut and took it with me when I dropped it off. More

In the summer of 2022, Clifton Park Dodge was to complete an inspection on my vehicle. Upon arriving for my scheduled appointment, the technician told me that they were not able to do inspections at the tim an inspection on my vehicle. Upon arriving for my scheduled appointment, the technician told me that they were not able to do inspections at the time. No one called to let me know, and I had to go back to get this completed at another time. I asked that they still take my truck (only one year old at the time) back to check my brakes, as they did not feel adequate and vibrated. The service tech took my car back and I waited for over an hour in the waiting room. At that time, they told me that my truck needed new brakes, but they would need to order parts and I would need to come back to get them replaced. Later that day, I noticed damage to my rim that was not previously there and was only damaged on surfaces that protruded, as if the wheel were dropped. The dealership denied dropping it at first, and then after multiple dealings agreed to fix the wheel. This has since happened at the same dealership to my aunt, only they dropped 3 of her wheels! Upon returning to have my brakes replaced, new rotors and break pads were installed, but leaving the dealership, my car felt like a wheel was going to fly off (horrible vibration/shaking). The dealership refused to address these concerns. My family member tightened all lug nuts on my rims and discovered the newly installed rotor had a large gash in it. Again, the dealership did nothing about this. On 12/31/22, I took my truck to Nemer Dodge for routine oil change and tire rotation. They reported to me that my 1.5 year old truck now needs new tires and the newly installed brakes were not installed properly, and the slides were not greased. Clifton Park Dodge is not taking responsibility for this and I am very dissatisfied with the service I received, and that continues to haunt me today. I feel this is unfair that I now have to replace tires on a brand new vehicle. More

Wrote a review two years ago which was one star . Known as zappone. I'm so glad new owners. Very please and nice workers. Ty for solving a problem that Goldstein and Fuccillo couldn't fit. Very help Known as zappone. I'm so glad new owners. Very please and nice workers. Ty for solving a problem that Goldstein and Fuccillo couldn't fit. Very helpful Thank you Differently would go back More

I worked here when it was zappones and had a good time working there. Dennis and co recently purchased it and they treat employees terribly. They do not care about you at all or customers. Alot of the thi working there. Dennis and co recently purchased it and they treat employees terribly. They do not care about you at all or customers. Alot of the things they are questionable. STAY AWAY! AT ALL COSTS! More