Chrysler Dodge Jeep Ram of Tampa Bay

LIES LIES AND MORE LIES So I had been talking with this dealership for over a week via text phone and email working with them to get to the price I wanted to be at. We finall So I had been talking with this dealership for over a week via text phone and email working with them to get to the price I wanted to be at. We finally agreed and we had a verbal agreement. Well all that changed when I got there. The story is long and drone out, but please take my advise and stay as far away as you can from there dealership. LIES LIES AND MORE LIES More

DO NOT GET YOUR CAR SERVICED HERE Worst experience of my life. Tried to overcharge me $300 bucks. Spoke to the manager and apparently I wasn't worth her time. I requested an estimate a Worst experience of my life. Tried to overcharge me $300 bucks. Spoke to the manager and apparently I wasn't worth her time. I requested an estimate and they called the wrong number and somehow that makes it okay? No one bothered to try to explain what the charges were for or even seemed to care. I've had issues here before (they forgot to reset the oil change sensor and just shrugged it off when I called to complain, left the cap off of the windshield fluid reservoir, etc) but today was too much. We won't be stepping foot in this place again. More

Letter of Appreciation I went out Memorial Day weekend in search of a low mileage newer Ram or a brand new Ram I had visited a couple other local RAM dealers before I got t I went out Memorial Day weekend in search of a low mileage newer Ram or a brand new Ram I had visited a couple other local RAM dealers before I got to Jim Browne North Tampa Ram Emillio Belisle met me upon arrival with no pressure .He listened to what I wanted & then showed me everything in their inventory. Once we realized they did not have what I wanted on the lot they searched every dealer for 200 miles until they found a match Felix Walters did the search and found just what I wanted The truck I wanted was in Orlando so Felix gave me a brand new RAM to drive for the day until they got my truck in Shane Cash searched for the best interest rate and worked with Felix & Emillio to get the price right for my trade & monthly payments All in all a very pleasant & rewarding truck shopping experience Thank you ! Sincerely , Rory Cowher More

GREAT EXPERIENCE Mike was the "Best Car Salesman" ever for me in my 74 yrs. He was courteous, helpful in selecting the most attractive car for me at a good price; he Mike was the "Best Car Salesman" ever for me in my 74 yrs. He was courteous, helpful in selecting the most attractive car for me at a good price; he was the Perfect Salesperson in my book and I love the car. More

I went in for oil change and inspection which they do on each oil change.I drove passed two dodge dealerships to go to one one my uncle worked at. After an hour they said you need brakes on the front. I sai each oil change.I drove passed two dodge dealerships to go to one one my uncle worked at. After an hour they said you need brakes on the front. I said ok its the first time they needed replaced, and i'm surprised they lasted that long.I'm thinking good pads So they put pads on, I will pay the $200.00 for front pads, installed. I have had the truck from new, about two years. And every oil change I ask DO I NEED PADS. Because with 80,000 miles on it im shocked I don't. It was always NO NOT YET. So after three hours, my truck is done. I go to leave and the front starts making a loud noise. I turn around and go back. They said my mechanic was in a hurry and he did not road test it. And now he is going to turn the rotors a second time. Then the mechanic says rotors on both sides are no good and you will have to buy new ones. He says they got HOT. Now far as I know, yes they get hot, sure. Not sure how that's my fault. But Jennifer of the service department said she would pay for half. But I would have to pay for one. I don't think I should have to pay for one, because every time I go there I ask do I need brakes. That is like saying your brakes were hot and you got them wet and they warped when the water hit them. Four hours later I got pads and a oil change, and warped rotors. THANKS GUYS More

Came in looking for a new 4X4 Dodge truck to replace a 4X2 Dodge Bighorn. Expected to trade 2 vehicles ( Dodge 1500 &Jeep Wrangler). Found an acceptable prospective buy very quickly from good inventory 4X2 Dodge Bighorn. Expected to trade 2 vehicles ( Dodge 1500 &Jeep Wrangler). Found an acceptable prospective buy very quickly from good inventory (Dodge 1500 Laramie), but believed price was about $4k more than wanted to spend. Negotiations were minimal, but in final analysis, the deal was acceptable. Salesperson was straightforward, business-like and he knew the features very well. Ivan Ruiz seemed to know what we expected in this purchase and the future expectations we had from the dealership. The best features in the purchase was the 7 year, bumper to bumper warranty and the lifetime powertrain. We are repeat customers at this dealership and hope to maintain continued relationship with them in the future. More

Art greeted us as soon as we got there asked us exactly what we wanted and wanted to pay. I told him what we wanted to pay and he showed us only the vehicles that we could afford, didn't try to push anythi what we wanted and wanted to pay. I told him what we wanted to pay and he showed us only the vehicles that we could afford, didn't try to push anything else on us. Then when we found what we wanted the manager was point blank to what the lowest price he could gov US. Then he gave us a fair price on our trade in. Then they got the financing done fast and cleaned it up and had us out fast. Will definitely refer to friends. I think Art Parry should get a noun he he was the best salesman we experienced. More

The dealership and its staff went above and beyond to ensure my satisfaction and provided the best customer service I have ever experienced in a car dealership atmosphere. My sales representative Justin ensure my satisfaction and provided the best customer service I have ever experienced in a car dealership atmosphere. My sales representative Justin Flack was kind and courteous and went out of his way to ensure I was happy with my purchase and experience. The sales manager Felix, is a man of intergity and honor. This dealership showed compasion and the willingness to be humans and treat others as such, and not treat me like I was just another deal. I would defenitly recommend this dealership to my friends and family. Thank you guys. More

The Service Team, led by Jennifer Bowles is professional and concerned about your issues. I had a recent issue with a horn problem on my Journey and the team patiently and progressively worked through the and concerned about your issues. I had a recent issue with a horn problem on my Journey and the team patiently and progressively worked through the issue until resolution. At one point I was offered a rental car while they kept the car overnight for repairs/dianostics. More

I went to the dealership with a certificate for detailing I purchased at a fund raiser and a discount oil change coupon. The service and parts people were great. They took all the time necessary to help me a I purchased at a fund raiser and a discount oil change coupon. The service and parts people were great. They took all the time necessary to help me and did a great job of taking care of my needs. More