Chrysler World - Service Center

It took 2 hours and 20 minutes to change oil and rotate tires. The impact wrench was to big for the hole opening and to the chrome off of every single opening where the lug nuts are. Not impressed at all w tires. The impact wrench was to big for the hole opening and to the chrome off of every single opening where the lug nuts are. Not impressed at all with the service! More

Nice people, appt took the hour they said it would. Reason for 4 stars is I went there for a recall that needed to update the computer. When I got in the car to drive home I quickly realized that all o Reason for 4 stars is I went there for a recall that needed to update the computer. When I got in the car to drive home I quickly realized that all of our settings were wiped, everything was back to factory default, phone connections, seat settings, everything. I can deal with settings issue, but I was not warned about it. I've had computer updates that have not reset everything in the past so I didn't think about it. What really killed me is that the clock wasn't even set. Should be common curtesy , always has been. It's the small things forgotten from customer service today that separate the repeat customer from the one and done customer.+ More

I ask to have tires rotated. I marked the tires! They were never rotated! I asked 3 times before I left, where the tires rotated. Giving every chance to admit they didn’t. The I marked the tires! They were never rotated! I asked 3 times before I left, where the tires rotated. Giving every chance to admit they didn’t. The main reason I bought a truck from you it is my buddy told me that when you get your oil changed there you have a certified mechanic doing the work. Well I’m very disappointed. Hopefully the rest of the work was done the way it was supposed to be done. More

We were able to get an appointment quickly. Representatives were friendly as well as professional. Service was completed within the timeframe given. Representatives were friendly as well as professional. Service was completed within the timeframe given. More

I arrived late, but they still got the car right in. Work was done in a timely manner and the price was as quoted. To top it off, they washed the car also. Thanks Work was done in a timely manner and the price was as quoted. To top it off, they washed the car also. Thanks More

I was in for a UConnect problem (and I've already been there multiple times - including having the Uconnect system entirely replaced). Nothing was definitely fixed - I was told that an error code was add there multiple times - including having the Uconnect system entirely replaced). Nothing was definitely fixed - I was told that an error code was addressed but wasn't given any confidence that this would be the end of it. The paperwork was not available at the end of the service and I was promised that it would be emailed to me. That never happened. I realize that there are electronic issues with all of the car brands and that it's not necessarily the dealer's fault, but 2 hours to tell me that they weren't sure if anything was fixed and then no documentation is unsatisfactory. More

Very friendly staff. I was impressed that they estimated within 5 minutes how long it would take. I was impressed that they estimated within 5 minutes how long it would take. More

Everyone was great to work with! My daughter was very excited to get her first vehicle. The 2019 jeep compass is a perfect fit for her. Thank you to all that were involved. Brad My daughter was very excited to get her first vehicle. The 2019 jeep compass is a perfect fit for her. Thank you to all that were involved. Brad More

Got sent to a different dealer because it wasn’t factory, when I went to another dealership they were more than willing and unsure why Chrysler World wouldn’t do the job. Won’t come back now. when I went to another dealership they were more than willing and unsure why Chrysler World wouldn’t do the job. Won’t come back now. More

would of been 5 stars but appointment didn't happen for a month because estimate didn't get properly sent to my insurance agent month because estimate didn't get properly sent to my insurance agent More