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Chuck Anderson Ford - Service Center
Excelsior Springs, MO
897 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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897 Reviews of Chuck Anderson Ford - Service Center
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February 15, 2019
Great service I am always treated very professionally. I recommend the service department every chance I get. Cody listens very well and gets the job done right. I am always treated very professionally. I recommend the service department every chance I get. Cody listens very well and gets the job done right. More
by Powerhouse81
Verified CustomerEmployees Worked With
Other Employees :
Chris Woomer, Jim Stevens, Cody Schneiter, Dave Moorhead, Katy Davis, Heather Berger
February 14, 2019
No issue resolved Took my truck in to the service center on a Friday with my check engine light on. It had shut off on me while I was driving Thursday evening and sayin Took my truck in to the service center on a Friday with my check engine light on. It had shut off on me while I was driving Thursday evening and saying engine over temp. After not being able to duplicate the check engine light or find what caused the sensor/truck to malfunction I was told that there wasn’t any more they could do. I was charge $119 dollars for nothing getting fixed and I didn’t get my truck back until Tuesday with no rental car provided due to no warranty claim able to be submitted. I worry about my truck doing the same thing again and getting me injured in a wreck or worse in the future More
by Vroom111
Employees Worked With
Cody Schneiter
February 14, 2019
Oil change. Quick and easy. Dropped my truck off for oil change without an appointment and they had it ready before promised. They even called to give me a heads Quick and easy. Dropped my truck off for oil change without an appointment and they had it ready before promised. They even called to give me a heads up and told me it woul be ready in 15 minutes. More
by Sodman70
Employees Worked With
Heather Berger
February 06, 2019
Recall and quick. Very knowledgeable, all promises kept, quick turnaround, paper work easy to understand, one signature was all that was needed, coffee good, friendly, Very knowledgeable, all promises kept, quick turnaround, paper work easy to understand, one signature was all that was needed, coffee good, friendly, answered all questions, no pressure. More
by CT
Employees Worked With
Cody Schneiter
February 06, 2019
Great Satisfaction They have always taken care of my Wife and I issues no matter what Vehical that we have had over 14 Years Thank you U They have always taken care of my Wife and I issues no matter what Vehical that we have had over 14 Years Thank you U More
by dball1953
Employees Worked With
Other Employees :
Haven’t worked with them, Dave Moorhead
February 05, 2019
Always accommodating Service my truck regularly always drop off and no problem service Truck always done in a timely manner with phone call and updates pleasant experience Service my truck regularly always drop off and no problem service Truck always done in a timely manner with phone call and updates pleasant experience always More
by Ford Tough
Employees Worked With
Cody Schneiter
February 02, 2019
Great service . Always very helpful and made sure that my vehicle was fixed properly. Professional staff that explained the process from start to finish. Would alwa . Always very helpful and made sure that my vehicle was fixed properly. Professional staff that explained the process from start to finish. Would always recommend Chuck Anderson ford. More
by JJ
January 30, 2019
Excellent Service They got me right in for an oil change even though I didn’t make and appointment and I could tell they were busy. The wait was not very long at all! They got me right in for an oil change even though I didn’t make and appointment and I could tell they were busy. The wait was not very long at all! They were fast, friendly, and I don’t have any complaints. Thank you! More
by stephanie
Employees Worked With
Dave Moorhead
January 29, 2019
Smooooth I was called and informed that my car was recalled. We set up an appointment and I arrived about fifteen minutes early. Vehicle was checked in, worked I was called and informed that my car was recalled. We set up an appointment and I arrived about fifteen minutes early. Vehicle was checked in, worked on, and returned to me within thirty minutes. More
by kmoyen
Employees Worked With
Cody Schneiter, Heather Berger
January 26, 2019
Vehicle recalls They treated me great, I dropped my car off they took me home and picked me back up when it was done. Thank you for being such a great bunch of employ They treated me great, I dropped my car off they took me home and picked me back up when it was done. Thank you for being such a great bunch of employees and treating your customer so well. More
by Ford forever
