Ciocca Chevrolet of West Chester

From start to finish our experience with Ciocca Chevrolet in West Chester was phenomenal! Kaitlin was prompt in responding to each of our emails. The general manager Michael touched base during the week and in West Chester was phenomenal! Kaitlin was prompt in responding to each of our emails. The general manager Michael touched base during the week and Lenny was a great thorough sales person who made our purchase a smooth transaction. Zach and Brian introduced themselves at one point while we were there and Chris wrapped things up and we left with the vehicle we wanted. We were thrilled!! Lenny, Zach & Chris stayed past closing time to help us get this deal done and we we so appreciative. All very genuine guys, at no time did we feel rushed and we will absolutely be returning to purchase our next vehicle here because of how smooth everything went. Thank you!!! Bob and Stefanie More

Service was quick and thorough as discussed. The video from the technician was an unexpected perfect touch! The video from the technician was an unexpected perfect touch! More

The dealership was fine I suppose, but I was told I would get a loaner for a recall yet they didn't provide one. They said it's because the recall only takes 15 minutes (spoiler it took a lot longer). I was get a loaner for a recall yet they didn't provide one. They said it's because the recall only takes 15 minutes (spoiler it took a lot longer). I was very very late to work bc I thought I was quickly dropping it off and using a loaner but I had to wait instead. More

A friendly place and very accommodating. The service staff was informative as well. The waiting area is very nice and stocked . The service staff was informative as well. The waiting area is very nice and stocked . More

Repair desk staff are friendly and accommodating. During my last visit, they had the repair work done very quickly. Would recommend. During my last visit, they had the repair work done very quickly. Would recommend. More

Dropped my truck off after hours for an oil change the next day. Was contacted first thing in the morning cofiming the work to bedone and providing the name and number of the dealer point of contact. Geor next day. Was contacted first thing in the morning cofiming the work to bedone and providing the name and number of the dealer point of contact. George then contacted me to let me know the service was complete and to work out picking the truck up. Everything went to plan and I got to meet George who Is an awesome guy! Completely satisfied!! More

He was very nice and informative. Let me know if more work was recommended to be done. Let me know if more work was recommended to be done. More

Genuinely nice folks to talk to and do business with. Quick and painless process from approval to delivery. Quick and painless process from approval to delivery. More

The process was smooth and quick. Brady was very helpful and pleasant. He represented the dealership very professionally. Brady was very helpful and pleasant. He represented the dealership very professionally. More

Had a great experience with salesperson Chris Dague, New Car Manager Brian Smallwood and Finance Manager Chris D’Amico. The process couldn’t have been easier, and this team was supportive and knowledgeable Car Manager Brian Smallwood and Finance Manager Chris D’Amico. The process couldn’t have been easier, and this team was supportive and knowledgeable through it all. Highly recommend. More