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Ciocca Chevrolet of West Chester

West Chester, PA

4.8
605 Reviews
Call Dealership (484) 364-3809
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715 Autopark Blvd

West Chester, PA

19382

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605 Reviews of Ciocca Chevrolet of West Chester

August 09, 2023

There are great people in the service department. Received many updates and was able to reach out and get responses quickly. More

by JIM.BERRODIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip, Brady Collins
Report | Print
Aug 10, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you very much for such a great review, Jim! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

August 09, 2023

Team was a great help in getting my car repaired quickly. Very friendly and service team was knowledgeable. More

by Ticiajschaub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Collins
Report | Print
Aug 10, 2023 -

Ciocca Chevrolet of West Chester responded

We're so glad to hear it! Thank you for the great review, Ticiajschaub! We're always here to help if anything else comes up!

August 08, 2023

The car is going back for the 4th time, the same problem exists and I have spent $800.00,yet the problem remains More

by SEAVET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brady Collins
Report | Print
Aug 11, 2023 -

Ciocca Chevrolet of West Chester responded

Seavet, we apologize for your experience with us. Customer service is our top priority, and we’d like to do our best to correct this situation. Please feel free to call us at (484) 364-3809 and speak to one of our managers so they can assist you. We appreciate your feedback.

August 08, 2023

George was very helpful and quickly answered any of the questions i had about my vehicle More

by victor.jr3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt
Report | Print
Aug 10, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you so much for the wonderful review, Victor! Our team really appreciates it! Let us know if we can help with anything else!

August 06, 2023

2nd purchase in the books. Great communication and a very easy and straight forward sales process! More

by JS36
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Swartwood, Hugh Gillespie
Report | Print
Aug 11, 2023 -

Ciocca Chevrolet of West Chester responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

August 06, 2023

The whole process was smooth. Justin was great, answered all of my questions and didn’t rush me. He actually made me feel like I was getting a quality car and a good deal. More

by TONWILL2010
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin Shacknai
Report | Print
Aug 11, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you so much for the great review, TONWILL! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

Aug 11, 2023 -

TONWILL2010 responded

I literally had this car for 6 days and the check engine light came on. If I had known I was buying my son a car that may/may not have engine I would had save my money. Long story short, I haven’t had the car for a week yet and have to put in the shop and spend more money already.

August 06, 2023

George and Chip are very personable, professional, and intelligent. They were fair, quick, and knowledgeable with my Volt. Highly recommend! More

by Frank A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip, George Van Vogt
Report | Print
Aug 11, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you so much for your kind words about our service department! We really appreciate your feedback and we're glad to hear that we provided you with excellent service.

August 05, 2023

Scheduling is easy. The staff is helpful and friendly. The work seems to be well done. I don’t have to wait too long for an appointment. More

by Paularichv367801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt
Report | Print
Aug 10, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

August 05, 2023

The dealer took care of a recall on our 2012 suburban with no complaints. Thanks More

by THORNTHEBOXER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Collins
Report | Print
Aug 10, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you for trusting us with your vehicle's maintenance needs and making {{business_name}} your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop, THORNTHEBOXER!

August 05, 2023

The WC Ciocca team were great. Very welcoming, full of knowledge and a pleasure to talk to. 100% trust in that team! More

by SFBRADLEY10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt, Brady Collins
Report | Print
Aug 11, 2023 -

Ciocca Chevrolet of West Chester responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business.

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