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Ciocca CDJR of Flemington - Service Center

Flemington, NJ

4.4
583 Reviews
Call Service Center (908) 760-6225

583 Reviews of Ciocca CDJR of Flemington - Service Center

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October 21, 2023

The sales aspect of the dealership is great. The service center is just fair. Parts that were supposed to be ordered were not causing us to not have the car for an extra day and then they could More

by JSC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Longstreet
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October 21, 2023

They seem to have lost a step or two since being bought. The people are very nice but the diagnosis and follow thru are not quite were it used to be. More

by MARINOdom
Recommend Dealer
Yes
Employees Worked With
Curtis
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October 13, 2023

They were upfront about how long it would take to get the parts and fix the car. They did a great job More

by KHARVEY2
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Updike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russell Kizima, Anna Rivero, Christopher Longstreet, Art D'Amore
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Oct 16, 2023 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thanks for sharing your experience with us, KHARVEY! If there is anything else we can do to help just let us know! Have a great day!

October 13, 2023

Excellent communication and service required was performed in a timely manner. Will continue to go to take my Jeep here. More

by garykreitner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Updike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russell Kizima, Anna Rivero, Christopher Longstreet, Art D'Amore
Report | Print
Oct 16, 2023 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

We appreciate you taking the time to write us a review, Gary! Please let us know if we can do anything else to help!

October 10, 2023

Very prompt and professional. I received a video fro the mechanic showing progress and overview of the service. More

by Agoehry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The new guy - Steven Wrzesinski, Art D'Amore
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Oct 10, 2023 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Agoehry, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

October 06, 2023

This dealership is Quick and responsive. To my needs. Attention to detail is impressive. Love the video updates of each appointment. I also appreciate the fill up phone calls after my appoin More

by ANGLEACOMPETETIELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis
Report | Print
Oct 10, 2023 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you very much for such a great review, ANGLEA! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

October 05, 2023

Fast, efficient, but have to prepared and knowledgeable about what service is needed to experience the best from this dealership More

by LEIGHANDDAVID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service attendant very good and attentive
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Oct 10, 2023 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

October 02, 2023

The service manager, Max, immediately remediated an issue I had with the previous service done on my Jeep to where the solution exceeded my expectations! More

by Cslonsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
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Oct 02, 2023 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you very much for such a great review, Cslonsky! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

September 30, 2023

Curtis was terrific. Efficient, knowledgeable and honest. When I purchased this Jeep in2011 I purchased complete lifetime coverage and it was worth the purchase. More

by Kathleen Ogle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis
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Oct 02, 2023 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you very much for such a great review, Kathleen! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

September 14, 2023

Great service provided. No complaints. Would use again. Waiting to hear back on my seat repair More

by VICTOR.KRISTIN
Recommend Dealer
Yes
Employees Worked With
Anna Rivero
Report | Print
Sep 19, 2023 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Victor, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

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