Ciocca CDJR of Flemington - Service Center
Flemington, NJ
583 Reviews of Ciocca CDJR of Flemington - Service Center
Very friendly service team and attentive to my concerns. I get a full explanation of what was serviced and advised of any future maintenance needs. I get a full explanation of what was serviced and advised of any future maintenance needs. More
The wait time was unexpectedly too long due to miscommunication of my service request (due to new person not being adequately trained). However, another service associate and the manager took over miscommunication of my service request (due to new person not being adequately trained). However, another service associate and the manager took over and made sure everything was done satisfactorily. More
My car was there being fixed for a month and I continued to have to call about it because no one was calling me with any updates. When I got it back it had front end damage which Russ insinuated my parents to have to call about it because no one was calling me with any updates. When I got it back it had front end damage which Russ insinuated my parents did. I have been a customer there for 15+ years and my parents for almost 20 years and you’ve lost both of us as customers over this! My car still has scratches on the black plastic around the wheel well they just didn’t fix, but I will not bring it back. More
Had our car for 6 weeks. Part issues, didn’t fix correctly first time, staffing issues, they did give a free oil change so they at least realized they needed to do something. Part issues, didn’t fix correctly first time, staffing issues, they did give a free oil change so they at least realized they needed to do something. Owned their mistakes, but we still didn’t have a car for 6 weeks so 3 stars is fair. More
Fantastic experience with service department! Every person I interacted with was professional, friendly and very helpful. I give service department and employees 10s across the board!! Thank you Every person I interacted with was professional, friendly and very helpful. I give service department and employees 10s across the board!! Thank you. More