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Ciocca CDJR of Flemington - Service Center

Flemington, NJ

4.4
585 Reviews

585 Reviews of Ciocca CDJR of Flemington - Service Center

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August 15, 2023

I had some serious issues with my 2014 dodge ram. The animals had gotten into it and destroyed much of the wire. I had my Dodge ram towed to the Flemington facility. After successfully diagnosing all More

by barryreed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Kizima, Christopher Longstreet
Aug 15, 2023 -

barryreed responded

Russell Kizima

August 14, 2023

Service was great. Corey was very attentive and friendly. Called and made me aware of other items that needed attention. Extremely happy with the overall service. More

by RCPADRE68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Smith
Aug 15, 2023 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you so much for the wonderful review, RCPADRE! Our team really appreciates it! Let us know if we can help with anything else!

August 11, 2023

Very friendly service team and attentive to my concerns. I get a full explanation of what was serviced and advised of any future maintenance needs. More

by SIMONESPOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey, Anna Rivero
Aug 11, 2023 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

August 08, 2023

Corey, my representative today, was terrific. He was very attentive, professional, and knowledgeable. I appreciate his service. More

by pjl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
Aug 10, 2023 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

We're so glad to hear it! Thank you for the great review, pjl! We're always here to help if anything else comes up!

August 08, 2023

Always greeted in a pleasant manner, a quick turnaround, And love the fact that they video tapes the vehicle More

by Msibiga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Rivero
Aug 10, 2023 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you so much for the wonderful review, Msibiga! Our team really appreciates it! Let us know if we can help with anything else!

August 08, 2023

The wait time was unexpectedly too long due to miscommunication of my service request (due to new person not being adequately trained). However, another service associate and the manager took over More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Patel
Aug 10, 2023 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

We apologize for your initial wait time, but we are glad to hear another service associate was able to take care of you to your satisfaction. We hope to serve you again soon and provide an excellent visit from start to finish!

August 04, 2023

Very good and responsive service from Curtis and staff at Circa for my Jeep Wranglers More

by woodard.joel
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis, Anna Rivero
Aug 11, 2023 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

We are so glad to hear this, Joel! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

August 04, 2023

My car was there being fixed for a month and I continued to have to call about it because no one was calling me with any updates. When I got it back it had front end damage which Russ insinuated my parents More

by JENNYZLICESKI18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Russell Kizima
Aug 15, 2023 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Jenny, we apologize for your experience with us. Customer service is our top priority, and we’d like to do our best to correct this situation. Please feel free to call us at (908) 788-5858 and speak to one of our managers so they can assist you. We appreciate your feedback.

August 03, 2023

Had our car for 6 weeks. Part issues, didn’t fix correctly first time, staffing issues, they did give a free oil change so they at least realized they needed to do something. More

by VICKIMIKEU
Recommend Dealer
Yes
Employees Worked With
Didn’t work with any of those
Aug 08, 2023 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Hi Vicki, we apologize for the multiple issues you faced dealing with our service department. If you would like to discuss these matter further, please reach out to a manager at (908) 788-5858. We appreciate you bringing this to our attention.

August 02, 2023

Fantastic experience with service department! Every person I interacted with was professional, friendly and very helpful. I give service department and employees 10s across the board!! Thank you More

by Maref223@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Updike, Russell Kizima, Anna Rivero, Christopher Longstreet
Aug 11, 2023 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you so much for the wonderful review, Maref! Our team really appreciates it! Let us know if we can help with anything else!

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