Ciocca CDJR of Flemington - Service Center

It was easy to make appointment. Service area clean. The staff is professional and friendly and Anna made the waiting time for me better. The Service Tech (I don't know his name) mad Service area clean. The staff is professional and friendly and Anna made the waiting time for me better. The Service Tech (I don't know his name) made sure the car was clean after returning the car and he made sure that ALL work was done fast and with quality! More

1st class ALL the way! I met Russ Kizima when he was the service manager @ another location and helped w my Jeep. When it was time for service again, and I realized he wa I met Russ Kizima when he was the service manager @ another location and helped w my Jeep. When it was time for service again, and I realized he was no longer at that location, I did a search on social media and was lucky enough to find him in Flemington, New Jersey. I knew if I wanted amazing service, customer satisfaction, experience, and best overall service on my Jeep , I needed to stick by his side. He was KIND enough to help me out when I was in a bind before a long distance trip and get my Jeep in for service on a Saturday. I thought it was fantastic that this location offered a video of the mechanic going over exactly what he found, what would be done , before giving the OK. Most of the work was completed. One part was ordered that’s under warranty. I know when Russ has the time and is able, he will reach out and the rest of the work will be completed . We all know finding someone that you trust is a rare thing - especially when it comes to a mechanic/location. Thank you Russ once again. More

I am always impressed by the customer service and support provided by Ciocca Jeep. Everybody is friendly and they go out of their way every time! provided by Ciocca Jeep. Everybody is friendly and they go out of their way every time! More

Had an appointment for an oil change. 45 mins after the appointment time my car still wasn't taken back for service. I would of been there at least another 30-40 mins once the car was b 45 mins after the appointment time my car still wasn't taken back for service. I would of been there at least another 30-40 mins once the car was being serviced. Why make appointments when you can't service the car in the appropriate time frame. I ended up leaving and wasting two hours of my time. Very disappointed. More

Great service, friendly workers. .. I would definitely recommend their business to anyone that needs servicing. .. I would definitely recommend their business to anyone that needs servicing. More

The dealership has Nice people, . They are helpful. It was very convenient and easy to deal with. They are helpful. It was very convenient and easy to deal with. More

Terrible diagnosis still a problem over a month have lost thousands due to not being able to use truck poor tech training thousands due to not being able to use truck poor tech training More

Quick and friendly service. Very thorough. No appointment needed for an oil change prompt response when car was finished Very thorough. No appointment needed for an oil change prompt response when car was finished More

Honest and trustworthy. Russell does an awesome job. I follow him wherever he may go! Russell does an awesome job. I follow him wherever he may go! More

Personable staff - very detailed in explaining car problems Battery replacement took only one day and car was scheduled for more work when I picked up car problems Battery replacement took only one day and car was scheduled for more work when I picked up car More