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Ciocca CDJR of Flemington - Service Center

Flemington, NJ

4.4
585 Reviews

585 Reviews of Ciocca CDJR of Flemington - Service Center

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April 16, 2023

Everyone was great and helpful. I would recommend this service center to anyone looking for quality service. More

by KeepPounding4887
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Updike, Anna Rivero
Apr 17, 2023 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

April 13, 2023

Appointments can be made quickly on-line and there are always a number of dates/times you can choose to service your vehicle. Very convenient. More

by JeffA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Longstreet
Apr 17, 2023 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Hi Jeff, thanks for the recommendation. Our team at Ciocca Chrysler Dodge Jeep RAM of Flemington values your feedback and looks forward to seeing you again soon.

April 12, 2023

I’m always pleased with the service I receive. I enjoyed the short video of my Jeep by the service technician. More

by PorschePilot
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Rivero
Apr 17, 2023 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

April 03, 2023

Vehicle never ready when they say. Always a problem . Don’t seem to car at all . Very poor customer service . More

by Shreck
Recommend Dealer
No
Employees Worked With
Art D'Amore
Apr 04, 2023 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Shreck, we apologize for your experience with us. Customer service is our top priority, and we’d like to do our best to correct this situation. Please feel free to call us at (908) 788-5858 and speak to one of our managers so they can assist you. We appreciate your feedback.

March 28, 2023

Great customer service. The service rep was very descriptive with the tech's findings. They were able to pin point the knocking with my car and ordered the necessary parts. More

by RICARDO.AURELIEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Longstreet
Apr 04, 2023 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Ricardo, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

March 24, 2023

This is the best car buying experience I have ever had, I enthusiastically recommend this dealership and the Grand Wagoneer to friends, family, and everyone else. Most importantly, Sam Bottros is the consumm More

by EricHarris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Bottros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russell Kizima, Anna Rivero
Mar 28, 2023 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

March 23, 2023

I have been back for the same issue three times now, and my $85K truck is still not fixed. Frustrating experience More

by captainbob
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Russell Kizima
Mar 28, 2023 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

We apologize for your experience with us. We take all our feedback very seriously, and we’d like to do our best to fix this issue for you. Please feel free to contact us at (908) 788-5858 and ask for one of our managers so they can help correct this situation. Thank you for bringing this to our attention.

March 15, 2023

I will not be returning for service or sales. Just like your other dealerships in Princeton, all you do is recommend a replacement as a fix. There is no service associated with anything you do a More

by MSLAMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Longstreet
Mar 15, 2023 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

We're sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Please reach us at (908) 788-5858 so we can learn more and work to make this right! We will be reaching out in efforts to fix this.

March 15, 2023

Ciocca service center & dealership wanted a diagnostic fee of $199 to tell me their price was double that of another mechanic $750 for one brake line. Had the work done with another service center for $30 More

by nathanielmiller1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Art D'Amore
Mar 15, 2023 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Nathaniel, we apologize for your experience with us. A manager will be reaching out to you shortly to help correct this situation. In the meantime, please feel free to contact us at (908) 788-5858. Thank you for bringing this to our attention.

March 06, 2023

They took care of me when my car broke down and I was in crisis mode. Well done. More

by PAUL.CUEROU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Updike, Russell Kizima, Anna Rivero, Christopher Longstreet, Art D'Amore
Mar 09, 2023 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

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