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Ciocca CDJR of Flemington - Service Center

Flemington, NJ

4.4
583 Reviews

583 Reviews of Ciocca CDJR of Flemington - Service Center

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September 30, 2022

Expensive, technician didn’t just move the seat(which is ok) but changed all settings. More

by CRMORSE9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anna Rivero
Oct 03, 2022 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

CRMORSE9 - At Ciocca Chrysler Jeep Dodge Ram, we take our customer's feedback very seriously. Please accept my apology for the seat setting change. Unfortunately, the technician who worked on your car is over 6 feet tall and needed to adjust the settings so he could get into your vehicle and properly take care of your issues. If you would like to discuss this further, please do not hesitate to reach out to me personally - Aron Kastell, Service Manager, 908-788-5858

September 30, 2022

Staff is awesome and I love that I can make an appointment. Allows me to get in and out in busy Saturday morning and get on with my day. More

by KLINDSEY20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Rivero
Oct 03, 2022 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Klindsey20 - Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

September 30, 2022

I recently had my 2020 Ram 1500 for service work and the service and attention was great. More

by joshroznowski
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aron Kastell, Russell Kizima, Anna Rivero
Oct 03, 2022 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Josh - We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

September 30, 2022

Part of my review is the dealership's fault and the other is Dodge's fault. I'll start by saying there is a faulty sunroof design which leaks into the headliner of my truck leaving a large water stain. After More

by REGTR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anna Rivero
September 30, 2022

Very good service. A bit long but ok Service employees super nice. You guys should offer a wash More

by jimmy1525
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Susan Updike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russell Kizima, Anna Rivero
Oct 03, 2022 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Jimmy1525 - Thank you so much for the feedback. We are so glad that you liked working with our team.

September 30, 2022

Russ always takes good care of me, I’ve serviced three different cars with him! More

by dwelker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Kizima
Oct 03, 2022 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

dwelker - Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business.

August 02, 2022

Service dept is the best around. I drive over an hour and have never had an issue. This past Tuesday they squeezed me in to replace my broken fob. They noticed a small leak in my rad More

by Rfreschi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Kizima, Anna Rivero
Aug 02, 2022 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

rfreschi - Thank you so much for the feedback. We are sorry to hear about your tire, and we will certainly speak with our team.

March 23, 2022

When I picked up my Jeep after a warranty repair was done Anna took care of finalizing the paperwork. She was very friendly and personable and got me in an out quickly. More

by Jessica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Rivero
Mar 24, 2022 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Jessica - Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

February 23, 2022

There really are no words to describe how incredible my experiences have been here and in my most recent experience, it's really all due to the guys in service! They are always honest and will take great More

by Jflyr89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Updike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron , Aron Kastell, James Clark, Stan Caballero, Russell Kizima, Michael Gaskill, Anna Rivero
Feb 23, 2022 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Jflyr89 - We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer.

February 01, 2022

I recently had my Jeep Cherokee in for service. The service writers were all so helpful and knowledgeable. I would highly recommend Flemington Jeep! They are the best all around from sales to service. More

by Kimberly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Schneier, Michael Sarullo, Aron Kastell, James Clark, Anna Rivero
Feb 04, 2022 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Kimberly - Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

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