Back

Ciocca CDJR of Flemington - Service Center

Flemington, NJ

4.4
583 Reviews

583 Reviews of Ciocca CDJR of Flemington - Service Center

Sort by
October 05, 2021

Staff has always been very helpful and courteous. Appointments have always been on time and the work is performed in a sufficient time frame. More

by bmaru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Clark
Oct 08, 2021 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

bmaru - Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

September 28, 2021

Service was excellent. Even the wifi was great so that I could work while I waited for my vehicle More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aron Kastell
Sep 28, 2021 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you for being a valued customer

September 21, 2021

Excellent service and just the nicest people. Quick and convenient service - it was a pleasant experience. More

by njkitcat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish Temples, Stan Caballero
Sep 23, 2021 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

njkitcat - We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

September 18, 2021

Excellent service - efficient - fast clear communication - expert knowledge - polite pleasant staff - fast and reliable service More

by p Lofdahl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish Temples, James Clark
Sep 20, 2021 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

We are so glad our team could help you get back on the road as quickly as possible.

September 15, 2021

If we could give 0 stars we would. The service advisors and management don't understand the meaning of Customer Experience. After $1000's of dollars, multitudes of visits, and extended periods of time with More

by Frustrated
Recommend Dealer
No
Employees Worked With
James Clark
Sep 15, 2021 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Frustrated - At Flemington Chrysler Jeep Dodge Ram, our customer's satisfaction is paramount! I would personally like to speak to you about your experience and see what I can do to restore your faith in our team. Please contact me at your convenience - Aron Kastell, Service Manager, akastell@flemington.com or 908-788-5858

September 14, 2021

Very friendly service department, however 2.5 hours to patch a tire is just too long. I hope they work to speed things up. More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Caballero
Sep 20, 2021 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Chris - Thank you so much for sharing. We are sorry for the length of your visit but we are working on increasing our staff and hope to have that situation taken care of shortly.

September 09, 2021

I had to replace my Radio under warranty. They got approval and ordered part. Received call to come and get it installed. I went in without appointment. They accommodated and fixed in 45 min. More

by Ma64upp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Caballero
Sep 13, 2021 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Ma64upp - We are so glad that we could take care of the issue so quickly. Thank you much for sharing!

September 04, 2021

Great communication, friendly, knowledgable staff members. Would highly recommend this dealership for any service work on your vehicle. Not a hassle to get an appointment and happy for the monthly s More

by rosenabozny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Updike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Cregar, Trish Temples
Sep 13, 2021 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

rosenabozny - We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business.

August 31, 2021

Took my jeep in for a filter and oil change with no appointment and the service was outstanding from walking in and being met with a smile and a short wait for completion. Great service department! More

by tweety_boid59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Cregar
Sep 03, 2021 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

August 24, 2021

It was a simple service trip and an overall inspection of the vehicle. All went as would be expected. The dealership met my overall expectations. More

by Steve Taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Cregar
Sep 03, 2021 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Steve - We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

...
27
...