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Ciocca CDJR of Flemington - Service Center
Flemington, NJ
586 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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586 Reviews of Ciocca CDJR of Flemington - Service Center
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July 16, 2021
The strength of this dealership is the knowledge and expertise of the service technicians. Jared Kennedy has a gift to see beyond an oil change for any future maintenance needed. I trust Jared to help m expertise of the service technicians. Jared Kennedy has a gift to see beyond an oil change for any future maintenance needed. I trust Jared to help me keep my vehicle on the road safely. Derek, my service advisor, is very professional, keeping me up to date on all service matters. His background as a technician is an asset when answering questions. I do have one request. The physically hardest position in this dealership is the service technician. Why is the service garage NOT AIR CONDITIONED? I feel they need it the most. More
by cherylnbob
Employees Worked With
Jared Kennedy , Derek Cregar
July 15, 2021
I have been a customer for a number of years. I am giving your Dealership an Excellent, I find that your staff is very helpful and friendly. Sorry I do not remember the sales or finance personnel . giving your Dealership an Excellent, I find that your staff is very helpful and friendly. Sorry I do not remember the sales or finance personnel . More
by mkusant
Employees Worked With
Scott Schilling, Trish Temples
July 15, 2021
Very happy with service department, was in for an oil change and recall. Service advisors were very professional and I was in and out in less time then was originally stated. Will definitely be back. change and recall. Service advisors were very professional and I was in and out in less time then was originally stated. Will definitely be back. More
by Chief0304
Employees Worked With
James Clark
July 15, 2021
Bring your vehicle to another dealer if you want to be treated with respect and get the service or repair completed successfully on the first attempt without pushback. I am not faulting the technician as treated with respect and get the service or repair completed successfully on the first attempt without pushback. I am not faulting the technician as sometimes things aren't perfect, it happens. It's ok that things might not be perfect but it's a problem when they are getting paid to do a job and speak to people with an attitude, do not respect other peoples time and when there is a service issue after they completed the work, its as if they can do no wrong. I don't need this from anyone andI will spend my hard earned money elsewhere. I prefer to buy and service my vehicle at the same place. I hope the owners of the dealership pay attention to these types of problems as I am not going to be purchasing future vehicles or servicing my vehicles at this dealership anymore. Please keep in mind, there are many good people there but a few bad apples ruin the bunch and I could see how their attitude can rub off on others. I would have preferred to stay with the dealership but I will drive the extra 15 minutes to take my vehicle for service. More
by PXX
Employees Worked With
Stan Caballero
July 09, 2021
Polite, responsive and quality personnel and work. Very pleased with their service department and I’ll continue to bring my 300S AWD there as needed. pleased with their service department and I’ll continue to bring my 300S AWD there as needed. More
by dca
Employees Worked With
Derek Cregar
July 08, 2021
Not sure if previous survey worked,Very courteous and Not sure if previous survey worked, Very courteous and clean and welcoming service area, especially during this past year, very good dealership and f Not sure if previous survey worked, Very courteous and clean and welcoming service area, especially during this past year, very good dealership and friendly staff More
by Dave nj
Employees Worked With
Derek Cregar, Trish Temples
July 02, 2021
the dealer did an oil change and repaired a rear wiper motor i also wanted my tires and brakes checked they did all of this and my tires and brakes were in great shape the people were pleasant and helpfu motor i also wanted my tires and brakes checked they did all of this and my tires and brakes were in great shape the people were pleasant and helpful More
by cruze2017
Employees Worked With
Derek Cregar, Trish Temples
June 30, 2021
It is a place you can trust. They are honest and straight forward on what needs to be done and they do it well. Also very comfortable to remotely work while working. forward on what needs to be done and they do it well. Also very comfortable to remotely work while working. More
by lsemon
Employees Worked With
James Clark
June 17, 2021
Great customer service and attention to detail. Great communication on work performed. I would recommend this dealer to friends and family. Helpful and knowledgeable on there products and services communication on work performed. I would recommend this dealer to friends and family. Helpful and knowledgeable on there products and services More
by Vriggs1
Employees Worked With
Trish Temples
