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Ciocca CDJR of Flemington - Service Center

Flemington, NJ

4.4
586 Reviews

586 Reviews of Ciocca CDJR of Flemington - Service Center

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June 15, 2021

Wonderful Dealer, from top to bottom!!! Wonderful customer service. Top Notch Dealer, Very Friendly, great communication and excellent work. It has been a pleasurable experience. More

by Johnnyelbori51
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Trish Temples, Susan Updike, James Clark
Jun 18, 2021 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

Jun 18, 2021 -

Johnnyelbori51 responded

It was my pleasure!!!

June 09, 2021

The staff is friendly and courteous. They listened to my concerns and addressed them. The work was completed more quickly than expected. A positive experience. More

by pinkinnj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Clark
Jun 15, 2021 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

pinkinnj - Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

June 07, 2021

Work that was requested was done on time and finished earlier than it was expected to be completed. Trish handled all the details and made it easy. More

by jd
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Trish Temples
Jun 09, 2021 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

JD - Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

June 04, 2021

I came in for an oil change, tire rotation, and safety inspection, but ended up needing a bunch of repairs done. Great experience all around! More

by tela1226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish Temples, James Clark
Jun 09, 2021 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

June 04, 2021

I came in for a 50k mile checkup. I knew I had a few outstanding issues and I was presented with a list of immediate concerns (red items) and less immediate concerns (yellow items). It was great that I More

by Glenn Seibert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish Temples
Jun 09, 2021 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Glenn - Keep our customers safe on the road is our #1 concern. We are so glad that Trish made understanding your vehicles issues so clear for you and thank you so much for trusting our team to take good care of you.

June 04, 2021

Prompt service. Knowledge staff, friendly. Very satisfied. Answered all questions and concerns I had about my Jeep. I have been buying cars from this dealership for years and they don't disappoint. More

by egraycar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish Temples
Jun 09, 2021 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

egraycar - We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

June 03, 2021

Service department shouldn't try to sell extra not needed parts when a vehicle is brought in for a certain repair. It's not right. More

by johntodd669
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Clark
Jun 07, 2021 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Mr. Todd - At Flemington Chrysler Jeep Dodge Ram, we take our customers' concerns and safety seriously. During your visit we noted that it would be a cost benefit for you to have your spark plugs replaced as they will be coming due for change very soon and we could avoid charging you a future labor charge by doing it a little early rather than holding off until the exact due date. We are sorry if it appeared that we were trying to suggest unnecessary work but rather we were offering you a way to save you some money. If you wish to return my calls, I'd be happy to discuss this further - Aron Kastell, Service Manager.

May 28, 2021

Derek was very helpful and courteous. His follow-up as well as the explanation of the services provided. Very efficient and I was in and out quickly. When I returned to get my Jeep he was once again terr More

by liljo115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Cregar
May 28, 2021 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you! As for loaners we are trying to work on our inventory and hope this issue will be resolved in the near future.

May 21, 2021

The service department is top notch! The techs take the time to troubleshoot your issue and perform the necessary repairs. The service advisor was courteous and was able to schedule the service on the day More

by sdiacont
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ann
May 25, 2021 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

May 12, 2021

Every time i had to take my vehicle in for service they have been Professional, courteous and prompt. I would recommend this dealership to al my family and friends. More

by robert.gutierrez3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Cregar, Susan Updike
May 14, 2021 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Robert - Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

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