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Ciocca CDJR of Flemington - Service Center

Flemington, NJ

4.4
583 Reviews

583 Reviews of Ciocca CDJR of Flemington - Service Center

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March 27, 2021

Not bad to deal with. I only wish they all smiled more. I brought my certified 2017 Chrysler Pacifica there and recently had a problem with the radio. They replaced it for no charge since it’s certified and More

by messbrian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Avitabile, Derek Cregar, Trish Temples, Aron Kastell
Apr 02, 2021 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Messbrian - thank you so much for sharing. We are so glad we could fix your problem quickly, and will make sure we have our smiles front and center next time we see you.

March 25, 2021

The Flemington Chrysler Jeep Dodge Ram dealership has been a great place to have my fleet of Jeeps serviced for the past 13 years. I have utilized them for both my personal and business fleet and they h More

by hecomike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eder Gonzalez, John Freudenberger, Trish Temples
Mar 26, 2021 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

No matter how many years you've been working with our team, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

March 24, 2021

Always outstanding support from Advisors and Technicians - battery replaced under Warranty. Why is there a 25 word minimum - minimum - minimum - I dont know why. I have nothing else to say. More

by tsubahog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Avitabile, Kevin Hayden, Trish Temples
Mar 25, 2021 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

March 16, 2021

Another great visit for service at Flemington Jeep! Both my wife and I brought our jeeps In for oil changes. Great service. Trish Temples was awesome at getting both our vehicles in and out in under 45min More

by Ab2423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish Temples
Mar 17, 2021 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

March 12, 2021

Rang up because I had an oil leak. They got me in within 24 hours and got my car fixed within another 24. They do a great job - always friendly, explain the issues and the costs and have the best mechanics More

by Alison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Cregar, Trish Temples
Mar 15, 2021 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Alison - Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

March 10, 2021

would not recommend- lug nuts torqued over 900ft/lbs on front wheels. All 10 stalled 500 ft/lb air wrench. All this denied by management More

by escape
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aron Kastell
Mar 10, 2021 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

At Flemington Chrysler Dodge Jeep Ram, our technicians must follow the specific manufacturers' guidelines when working on any of our vehicles. As I mentioned on the phone, the technician who serviced your vehicle used a fixed (100 ft lb) torque wrench. We are sorry for any inconvenience you may have experienced and would gladly re-verify the wheels are set to the proper factory torque. We are available to assist you with these items as well as any others you may need at any time. Aron Kastell, Service Manager.

Mar 25, 2021 -

escape responded

You nor your organization cannot "re-verify" torque as torque was grossly inappropriate, to begin with.

March 10, 2021

Thank you for fixing the tail light on my Durango! I had some water in there and got it fixed up quickly— Very happy with all your help! More

by Steffers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Updike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Cregar, Trish Temples, Aron Kastell, James Clark
Mar 10, 2021 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

it's our pleasure. family is family.

March 05, 2021

I was very satisfied with the service I received at Flemington Dodge/ Jeep. They completed the repair on my jeep in a timely manner and notified me when it was completed. More

by Cheesehead1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Clark
Mar 08, 2021 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

March 03, 2021

As a long time Flemington Chrysler Dodge Jeep Ram customer, I know I will always get top notch service. Andrew is great and is always there for you and goes the extra mile long after the initial sal More

by tbatti67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Schneier, Derek Cregar, James Clark
Mar 05, 2021 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

March 01, 2021

I arrived for my oil change and tire rotation on time and so did the techs. I was in and out in a matter of 45 minutes. This dealership has a great workflow and very efficient. More

by SIMONESPOP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Cregar, Trish Temples
Mar 01, 2021 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

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