Back

Ciocca CDJR of Flemington - Service Center

Flemington, NJ

4.4
586 Reviews

586 Reviews of Ciocca CDJR of Flemington - Service Center

Sort by
November 18, 2020

It will be six years in April since I bought my Jeep. No one has serviced my car but Flemington Car and Truck and no one will while I own this vehicle. George in maintenance is beyond nice, honest and makes More

by emmyjaymondelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Stydocker, Trish Temples
Nov 30, 2020 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

November 17, 2020

Awesome staff, given everything going on they were keenly aware of keeping my safety first and the turn around time on the service was impressive More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish Temples
Nov 30, 2020 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Chris thank you so much for letting us know. We are so glad to hear what a positive experience you had. We look forward to continuing to keep your vehicle in great shape.

November 16, 2020

Very courteous and respectful.I go to the dealership for all the services my keep grand Cherokee may need.This time my keep had to be in the shop for awhile and they gave me a loaner. More

by Irishthunder280@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Cregar, Susan Updike
Nov 17, 2020 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

November 16, 2020

These guys were absolutely Great to Deal!!!! Very Pleasant Staff that I felt went above and beyond in there handling of a few minor issues I had with my vehicle!!! Thanks John Freudenburger and Sam More

by Ralph Mopar19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Woolf, John Freudenberger, Susan Updike
Nov 17, 2020 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

November 14, 2020

Trish was great. A bit expensive but she understood my needs for the car based on mileage. She also waited for me to pick up my car More

by kevgail1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish Temples
Nov 17, 2020 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

While we are working under new safety conditions, taking care of our customers is still our first priority. We are so glad to hear that our team did such a great job helping you.

November 13, 2020

Service is always fine but I’ve had two incidents of damage to my truck. At my most recent service one of my rims was damaged during tire rotation and balancing. the run was in perfect condition prior t More

by MJP
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derek Cregar
Nov 17, 2020 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

MJP - Thank you for taking the time to share your experience.

Nov 18, 2020 -

MJP responded

I appreciate your response on behalf of the Service Department but I am very unhappy about the fact that I am now stuck with a damaged rim.

November 12, 2020

Always happy to use Flemington Jeep for service and maintenance on my Wrangler. They always do a fantastic job and are great to work with. Thank you for yet another good service :) More

by Alison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Stydocker, Trish Temples, Susan Updike
Nov 17, 2020 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Alison - Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

November 11, 2020

The Flemington Chrysler Jeep Dodge Ram Service Department is terrific - professional, knowledgeable and courteous - options to schedule and/or communicate via the app, text message or email - so convenient - More

by happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Stydocker, Derek Cregar, Trish Temples, Susan Updike
Nov 12, 2020 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years.

November 01, 2020

User friendly website made scheduling simple. Calls were returned promptly; questions were answered; contact people were professional, knowledgeable, and pleasant. The people in the service department are f More

by bgagliardi930
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Stydocker, Derek Cregar
Nov 04, 2020 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

October 29, 2020

The service that was performed and my Jeep seemed fine; however, when I drove away from the dealership to go home, I notice a ticking sound from my tires. I pulled over and saw a pebble in one of the tires More

by tgerardi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Stydocker, Derek Cregar, Trish Temples, Susan Updike
Oct 30, 2020 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you for trusting us to take good care of you and your vehicle when you come in.

Oct 30, 2020 -

tgerardi responded

Please correct me if I am missreading your response, but, are you thanking me for trusting you? You completly avoided answering my complaint of suspecting that I got a screw in my tire while my vehicle was in your facility for service. Your facility is certainly not as clean as a "FIVE STAR" dealership is supposed to be! When and if I return to Flemington Chrysler Jeep Dodge Ram for service in the future, I will insure my vehicle is inspected before and after service is completed. Please note: Trust must be earned, but is easily lost. After my many years of supporting your dealership, all it took was one poorly written response to my complaint, for you to loose my trust!

...
39
...