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Ciocca CDJR of Flemington - Service Center

Flemington, NJ

4.4
586 Reviews

586 Reviews of Ciocca CDJR of Flemington - Service Center

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September 29, 2020

Derek in the service dept always impresses me with his knowledge and professionalism. He is patient and explains why the work needs to be done. Bringing my car in for service is always a pleasure. More

by Bubbles4u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Cregar
Sep 30, 2020 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

September 29, 2020

Scheduled reflash to address two factory recalls. Was taken on time and work done in timely fashion. Mr. Cregar was polite and professional. Dealership followed recommended precautions due to Covid iss More

by dms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Cregar
Sep 30, 2020 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

DMS - Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

September 29, 2020

It is nice to have my car serviced where I am known, treated courteously and not treated like another number. Although the rental is part of my contract, I am always appreciative when given a loaner. More

by CAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Stydocker
Sep 30, 2020 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

CAN - While we are working under new safety conditions, taking care of our customers is still our first priority. We are so glad to hear that our team did such a great job helping you

September 24, 2020

George/and by proxy the dealership is completely not consumer facing won't return calls or give status updates when the work was done it seems ok but the experience wasn't More

by The Jeep Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George Stydocker
Oct 07, 2020 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Jeep Guy - At Flemington Chrysler Dodge Jeep Ram, our customers satisfaction is paramount. We are so sorry for any delays you experienced in our communication with our team. We will certainly be looking at our process and make sure this does not happen in the future - Mike Sarullo, General Manager.

September 22, 2020

Quick and easy service while I waited. Staff is knowledgable and friendly. The waiting room is socially distanced and very clean. Overall it was a great experience. More

by Mr. Screw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Cregar
Sep 22, 2020 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

September 21, 2020

Derek is always awesome! Communicates well and very professional. Definitely one of the reasons I have purchased vehicles there. I hope he sticks around, very good. More

by cmany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Cregar
Sep 22, 2020 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

September 16, 2020

Derek Cregar worked very closely with me to insure that my Grand Cherokee Diesel warranty work was completed in a very efficient manner correcting the problems involved. Many Thanks! More

by krowicki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Cregar
Sep 17, 2020 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank YOU for trusting our team to take good care of you and your Grand Cherokee. We appreciate your business and look forward to helping you in the future.

September 15, 2020

I had my first oil change for my Jeep Cherokee last week. The staff were very friendly and oil change was done lightning fast. I appreciated being able to continue with the rest of my day so quickly. More

by RoxStooge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish Temples
Sep 17, 2020 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

September 15, 2020

It was my first visit and all went very smoothly. The process was easy and they were very careful about safety due to Covid-19. More

by Jeep girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Cregar, James Roach
Sep 17, 2020 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer.

September 08, 2020

Jim was awesome! Had a lift and other mods done. He was patient and thorough and very easy to work with to ensure my Wrangler looked and rode great! More

by Lbermin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Roach
Sep 15, 2020 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family!

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