Ciocca CDJR of Flemington - Service Center

Great walk-in service Walked in without an appointment on a Saturday with a flat tire. They fixed the tire and a recall issue in about an hour and a half. Willing to help Walked in without an appointment on a Saturday with a flat tire. They fixed the tire and a recall issue in about an hour and a half. Willing to help and great service! More

Great service Ahead of time always done right car is running perfect. George gets it done an the time. Trish and Sue are great and never an issue Ahead of time always done right car is running perfect. George gets it done an the time. Trish and Sue are great and never an issue More

Poor service and enormous delay Overall, this repair evolution was a disaster! From the day the car was towed to the dealership to the day I was able to retrieve it was 30 days. I ca Overall, this repair evolution was a disaster! From the day the car was towed to the dealership to the day I was able to retrieve it was 30 days. I can't say how much time the vehicle sat in their parking lot, but the diagnosis alone took over 5 days and the parts ordering another 2-3. During the diagnosis portion of the repair evolution, the service manager advised me to actually come to the dealership, pick up the vehicle, fill the gas tank, run the engine till it was half full, refill the tank and bring it back to them. Is this the level of their technical capabilities? The reason for the vehicle being towed 40 miles to the dealership was because there was a major cylinder issue. they actually wanted me to run the car for up to 200 miles to make all of this happen. the vehicle then sat and waited for another 2 weeks. MOPAR who has knowledge of the failure of this type of engine as well as putting out an internal service bulletin and an extended warrantee for the repair, advises me that this particular issue is not guaranteed according to the VIN. Overall, the cost of the repair was $2,000 and a loss of a month during the summer. My points of contact are listed and have in some ways facilitated the movement of the service, however, the service system and MOPAR failed. Because of this and the fact that the quality of the product is questionable, I can not recommend a Chrysler/ MOPAR product. The fact that a vehicle power train can fail at 94K miles is UNSAT. Since Neither Chrysler or MOPAR offered any assistance in whole or in part, I will advise those in my demographic to consider other options and offer my experience to substantiate my claim. More

Bad place to do service. Everything should be zero stars They have the truck for 4 days to do 4 recalls and a oil change. The truck was parked in their lit and now the traction control light is on. What ki They have the truck for 4 days to do 4 recalls and a oil change. The truck was parked in their lit and now the traction control light is on. What kind of people do they hire. I will never go there again More

Always helpful and go above and beyond! I had to have the rear differential of my JKU rebuilt, which was going to take longer than I had as I was being mobilized for the Army. The staff made I had to have the rear differential of my JKU rebuilt, which was going to take longer than I had as I was being mobilized for the Army. The staff made it a point to take care of my vehicle while I was gone and got me a loaner to use while I was getting ready. I never even saw any paperwork until it was time to pick up my Jeep. This is why my new JKU will always be taken care by this team! More

Service Review Had my regular service visit including oil change and Spring check. Trish handled most of the process with some assistance from George. Terrific timi Had my regular service visit including oil change and Spring check. Trish handled most of the process with some assistance from George. Terrific timing from start to finish and as always a very friendly customer approach. More

Excellent service I bought my car at Flemington Chrysler Jeep and have had all of the maintenance on my vehicle down there over the last five years. Their service is co I bought my car at Flemington Chrysler Jeep and have had all of the maintenance on my vehicle down there over the last five years. Their service is consistently excellent and attention to detail outstanding. This dealership is extremely customer focused. More

Great, timely service. Had great experience purchasing the vehicle. The internet sales team made it possible to get the Jeep I wanted. The purchase process was great. Had Had great experience purchasing the vehicle. The internet sales team made it possible to get the Jeep I wanted. The purchase process was great. Had the first service at this dealer. Friendly staff and excellent service. More

George Stydocker From my very first visit 8 years ago, George Stydocker has always been a first rate representative of your organization, always going the extra mile. From my very first visit 8 years ago, George Stydocker has always been a first rate representative of your organization, always going the extra mile. I had scheduled to have a loaner while my car was in for service. He called me, the night before, to inform me that the loaner had not been returned yet and that I may want to follow up in the AM before I drove out to your facility. That "lil bit" extra is why I ONLY do business with you. If you that extra in customer care, then I can trust that you do the same with my service. More

Genuine, Competent, & Knowledgeable Let me just say that the Service Adviser that I dealt with, James Traynor, is very honest, friendly, and knowledgeable. He went above and beyond to en Let me just say that the Service Adviser that I dealt with, James Traynor, is very honest, friendly, and knowledgeable. He went above and beyond to ensure the I had the very best experience with their Service Department. I came in for a simple oil change, and James explained after bringing my car into the shop, that there was a bit of additional work that my car needed. Now, I know little, to nothing about cars, but James explained the repairs needed in a way that I could understand - it made sense. He made me feel very comfortable, and welcome. I will definitely be returning for any further mechanical needs. Thanks James! More