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Ciocca CDJR of Flemington - Service Center

Flemington, NJ

4.4
583 Reviews

583 Reviews of Ciocca CDJR of Flemington - Service Center

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May 28, 2024

AWSOME AWSOME AWSOME! !!!!!!!!!I NEVER HAD SUCH AN UNBELIEVABLE EXPERIENCE WITH A SERVICE DEPARTMENT! SERIOUSLY, ON TIME, FRIENDLY , POLIE JUST AS AMAZING AS YOU CAN GET FO More

by TONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Updike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Wrzesinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Landau
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

We really appreciate the recommendation, Tony! Thank you!

May 28, 2024 -

TONY responded

You deserve it!!

May 28, 2024

Quick service, professionally performed. I waited for my car and was on my way in an hour. More

by Buddy'sDad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Updike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Wrzesinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Landau
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you so much for the great review, Buddy's Dad! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

May 26, 2024

Customer service at its worst in the service department since being bought out by Ciocca. I scheduled my appointment for 2 recalls and oil change 2 months in advance only to arrive and wait 30 minutes and More

by Staten Island CPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Curtis Price
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

We apologize for your experience with us. Customer service is our top priority, and we’d like to do our best to correct this situation. Please feel free to call us at (908) 788-5858 and speak to one of our managers so they can assist you. We appreciate your feedback.

May 26, 2024

My service writer was pleasant! My overall experience was great. Customer service agent was super nice. More

by qaadaracoleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
May 28, 2024 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thanks for sharing your experience with us, qaadaracoleman! If there is anything else we can do to help just let us know! Have a great day!

May 24, 2024

Alex was very helpful and responsive. Made working with my insurance company easy, would be happy to work with service dept again More

by car692713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex in service was great
May 24, 2024 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

May 18, 2024

Drop off quote for repairs was within 100 dollars of actual cost, repair time was timely. More

by hazmat80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Hazmat, we are happy to hear our quote was accurate for you, as well as timely repairs! Please let us know if we can be of further assistance to you.

May 07, 2024

Great service and parts departments. The oil change and tire rotation was quick and well done. All the employees were friendly and considerate. More

by Tavaglione
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Onimus
May 07, 2024 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you very much for such a great review, Tavaglione! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

April 11, 2024

All work is done in a timely manner. Everyone is friendly. I will definitely come back. More

by GECZH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Landau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
Apr 11, 2024 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

April 10, 2024

Alex was thorough and timely when servicing my Jeep. He completed the oil change, tire rotation and inspection. I was happy and satisfied with my service appointment and would def recommend him. More

by Marisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Swan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you very much for such a great review, Marisa! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

April 01, 2024

Awful! I waited 50 mins when I had an appointment for them to take my car in for an oil change. Then waited another 45 mins for them to service my car. I w More

by SR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Curtis Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you for posting a review and we're sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Please reach us at (908) 788-5858 so we can learn more and work to make this right!

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