Ciocca CDJR of Flemington - Service Center
Flemington, NJ
583 Reviews of Ciocca CDJR of Flemington - Service Center
After three Dealerships. I have had a high pitch noise coming from my Jeep. One dealership states it the fuel pump, and it nomal. Another states that it is a power steering pu I have had a high pitch noise coming from my Jeep. One dealership states it the fuel pump, and it nomal. Another states that it is a power steering pump, it normal. George was the only one who heard it as I did, and knew it was not normal. They have taken care of it as best as possible, at this time. What is also nice is that, if a loner is needed, they give you a good car, not a junk car, as my last dealership ( car was dirty. Nav did not work, shocks were bad). But what this dealership so far so good. More
Great Dealership I purchased my 2005 Dodge Dakota SLT (used) from Lou D’Auria in 2010. Great Vehicle. Lou D’Auria was helpful, courteous and professional. I only I purchased my 2005 Dodge Dakota SLT (used) from Lou D’Auria in 2010. Great Vehicle. Lou D’Auria was helpful, courteous and professional. I only brought it back one time for the check engine light. I have a regular mechanic (repair shop) on Staten Island that keeps my Dodge Dakota in great working condition. I had a few bad experiences with a dealership on Staten Island which I will not acknowledge due to their bad reviews from other customers, and will never deal with them ever. I brought my Dodge Dakota to Flemington last week to have my airbag serviced (RECALL). George Stydocker was very professional in his capacity. The receptionist was very helpful and knowledgeable. I would recommend this dealership highly and will always bring my Dodge Dakota to have it serviced when needed. More
Unsatisfactory Experience Mechanics are great. Truck was fixed. I feel that the price quoted to make the repair was incorrect so another service writer contacted my service w Mechanics are great. Truck was fixed. I feel that the price quoted to make the repair was incorrect so another service writer contacted my service writer Derek to confirm the price that had been quoted. I overheard Derek referring to me In a derogatory manner with profanities. Will not be returning again. I will take my business elsewhere. More
Great as usual The fact that I have been using Flemington Chrysler now for over 25 years says it all. The service this time was a warranty issue. It was my luck th The fact that I have been using Flemington Chrysler now for over 25 years says it all. The service this time was a warranty issue. It was my luck that the van I purchased in 2009 has a lifetime powertrain warranty. The transmission was repaired at no cost to me and I was given a loaner while the repairs were being made. A big plus. It is great to go to a service station where you are know by name and not just another number. More
Waste of time I called over the weekend to confirm recall on my truck, and make them well aware that I was on a time constraint (it's a work truck). They tell me to I called over the weekend to confirm recall on my truck, and make them well aware that I was on a time constraint (it's a work truck). They tell me to leave it for viewing Monday. Tuesday rolls around, I call. Guy on the phone tells me do to aftermarket parts, they can't do anything. The only thing aftermarket on my truck is the steering dampener and shocks. I ask him to price me out on getting the work done through the shop, never calls back. I pick up the truck next day, same spot, wheel still turned exactly how I parked it. I don't believe they ever took it in the shop. Never bringing truck in for work there. Lazy guys who are only in it for the work that pays them out the best, no care for customer service. More
I was extremely disappointed with my experience Having had excellent experiences at the Flemington Car and Trick County VW service department, I expected the same from the Chrysler , Jeep service Having had excellent experiences at the Flemington Car and Trick County VW service department, I expected the same from the Chrysler , Jeep service department. I was extremely disappointed with my experience for the following reasons: When the car was dropped off for an 8:30 appointment ( March 18th)for two recalls and an auto-mastic window ,channel and regulator repair /replacement, I was not asked if I need transportation. Despite making the appointment 4 days in advance and several reminders that my appointment was at 8:30, we were not contacted until 12:43 and then only to tell us that there would be a diagnostic charge . The next call was at 3:42 to inform us that car would not be available until next week. I picked up the car on Tuesday on the 22nd, When I was presented with a bill and NO explanation of the repairs and recalls . I was NOT told that one of the recalls involved the replacement of the ignition and that I would have to turn off the motor by using a new procedure. The car was not bought up to the shop , instead I was sent out to the back lot where I had to jockey it to back out of an extremely tight spot I was shocked to find that the car had not been washed,, which has been the norm with the all the dealership that I and my friends have used. I guess the shabby waiting room should have given me a clue that the service was not going to live up to the serviced that I have received for other Flemington County Dealers over the years. Not only will I not use or recommend the Jeep service department, I am changing my mind about buying another Grand Cherokee. As of this date neither my email or phone calls have been returned More
will never go anywhere else!!! friendly top notch service at flemington chrysler!!!!!! been a customer for 10 years ,will not go anywhere else!!they remind me of the pizza box "you friendly top notch service at flemington chrysler!!!!!! been a customer for 10 years ,will not go anywhere else!!they remind me of the pizza box "you have tried the rest now try THE BEST" just want to thank them all for the great service !!when my caravan has problems ,it seems to affect my way of life cause i need it to perform! OH by the way my caravan has over 200,000 miles !!! More
Excellent Service Excellent, professional, and friendly service was provided. Everything requested was provided in a timely manner at a fair and reasonable price. I w Excellent, professional, and friendly service was provided. Everything requested was provided in a timely manner at a fair and reasonable price. I will use them next time I need service on my 2012 Grand Cherokee. More
Chrysler Service I was very pleased with the Service on my vehicle. My only request is that the furniture in the service waiting room be cleaned. Is was full of hair I was very pleased with the Service on my vehicle. My only request is that the furniture in the service waiting room be cleaned. Is was full of hair and lint suggesting that cleaning had been neglected for some time. WiFi was very good and I was able to work while I waited. Thank you. More
Courteous, Quick and thorough Ted in service was excellent. He got my car in and out in 2 days for an engine repair that was major. There were no loaner cars available, so he rent Ted in service was excellent. He got my car in and out in 2 days for an engine repair that was major. There were no loaner cars available, so he rented me a car. I would recommend this dealer for service! My experience was excellent. More