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Ciocca CDJR of Flemington - Service Center

Flemington, NJ

4.4
583 Reviews

583 Reviews of Ciocca CDJR of Flemington - Service Center

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January 10, 2016

Recall service and general maintenance Had to bring in 2015 Jeep Cherokee for 2 recalls and oil change. Thought I would be there for 4 plus hours. Done in way less time. Staff was awesom More

by Bshadowfu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Stydocker
January 09, 2016

Unhappy repeat customer First of all, I have to say the good before I go into the bad. Derek is fantastic! I wish there were 3 more like him on the desk. Gosh I miss Jovani, More

by Harley101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George Stydocker, Derek Cregar, Alisha Anderson
Jan 09, 2016 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you for taking the time to offer feedback on your service experiences at our service center. I also appreciate the praise you offered for Derek. He is a great young man and a valued member of our team. I'm sorry about the issue with the battery. I will make sure all of our battery testers are operating properly on Monday. This is the first time we've had such an issue. We do have no charge, courtesy available on a limited basis and I'm sorry one was not offered to you. I will speak to my staff and make sure that they address our customers alternate transportation needs. We are also happy to offer complimentary car cleaning services. Please feel free to contact me directly if we should ever fall short of your expectations or if you have any special requirements. Sincerely, Chris Moscaritolo Service Manager cmoscaritolo@flemington.com

December 28, 2015

Custom work. . I have a 1500 Dodge Ram 2008. Life time warranty. Wasn't sure about attaching a snow plow to it because of the warranty. But the guys in the service d More

by RAM RULES !
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Stydocker
December 28, 2015

Great customer service and Knowledgeable staff George Stydocker , Service Advisor explained all work that was performed and all charges. He answered all my questions in a very professional manner More

by charger2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Stydocker
December 05, 2015

We've enjoyed a relationship Flemington Dodge/Chrysler/Jeep We've owned 2 Jeep cars from your dealership since 2006, and inherited a third Jeep from an estate settlement. It's always been pleasant to enter your More

by LocalTeacher44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Stydocker
December 03, 2015

Service The service was done promptly and correctly. It was low stress dealing with the service dept. I dropped it off the night before and they called me the More

by Jalmeida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Stydocker
November 17, 2015

Patient & knowledgeable. Justin is in the service department and is consistently patient, kind and a very clear communicator. Justin is always very helpful and this location h More

by happy wrangler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 29, 2015

recall service On-time, friendly service. Environment excellent. George, our service manager, was attentive, knowledgeable and speedy. We plan to purchase our next f More

by parrottop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Stydocker
October 22, 2015

Service for Chyrsler Mini Van over past 6 years Recently, my extended warranty on my 2008 Chrysler T&C mini van expired. and I bought a new Jeep Cherokee. However, I will keep my van somewhat longe More

by CAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Moscaritolo, George Stydocker
September 21, 2015

Superior service for a stranded driver One of our companies Sprinters experienced limp mode on 287 south in Central Jersey while heading back to our office in Pennsylvania. I found this de More

by coffeelady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Stydocker, Alisha Anderson
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