Ciocca CDJR of Flemington - Service Center

Excellent Service-AS USUAL! Great service department. Great communication. I live over an hour away, it's well worth the trip. They even wash your car for you! I'll be back! Great service department. Great communication. I live over an hour away, it's well worth the trip. They even wash your car for you! I'll be back! More

Awesome Service Department I didn't purchase my vehicle here, however I will be getting all my Service work completed at this dealership service department in the future. I didn't purchase my vehicle here, however I will be getting all my Service work completed at this dealership service department in the future. More

Redemption of Services Derek was very responsive & professional. He is an asset to your service dept - he has a thankless job & handles customers very well. Denis delivers Derek was very responsive & professional. He is an asset to your service dept - he has a thankless job & handles customers very well. Denis delivers on his promises &. I commend him on a job well done. Thank you for stepping into my situation & taking a personal approach to my issue. More

Repair of tire blowout Excellent and timely service, thanks. Your facility was clean, comfortable and I enjoyed a nice warm cup of coffee. Keep it up, you are doing the ri Excellent and timely service, thanks. Your facility was clean, comfortable and I enjoyed a nice warm cup of coffee. Keep it up, you are doing the right thing. More

Follow up to "Good car could have been more forthcoming" WOW!!! As a Director of Quality, I always fill out surveys and try to deal in facts and actual performance results. I wrote my review late Monday af WOW!!! As a Director of Quality, I always fill out surveys and try to deal in facts and actual performance results. I wrote my review late Monday afternoon and was not expecting any response (my purpose is always to enlighten people, so they can do better in the future). Within 2 hours, I got calls from the sales folks (Michael Brandt (sp)) and from Service (Chris Moscatolo) with concerns about my survey. This is not unusal, but what happened next was!!! Chris was not happy that my new (used) vehicle was not in the best shape and asked if he could bring it in to address my issues. As I had already addressed most, I said OK, but the only thing left is the shaking at high speed. He said alright and had a driver swap my car out at my employer. That was yesterday. Today, he called and had fixed the problem and returned my vehicle. In additon, they made me whole on the outlay I made to fix the issues I had fixed by my personal mechanic. Took a while to lift my jaw off the floor, but once I did, I began telling my story to people at work and NOONE has been able to match it and they are amazed at what the dealer did (me too). They asked where I goit the car and I happily told them "FLEMINGTON DODGE CHRYSLER JEEP RAM!" So YES, I will not only recommend your company, I will continue to tell my story to anyone I see because this type of positive reaction to a survey and desire to ensure REAL customer satisfaction is RARE to see and a breathe of fresh air. More

Excellent Service & Sales Department Service Advisor George Stydocker took great care of my Dodge Challenger. It had a transmission issue no one could fix. George and his crack mechanic f Service Advisor George Stydocker took great care of my Dodge Challenger. It had a transmission issue no one could fix. George and his crack mechanic fixed it, keeping me informed of the progress they made on almost a daily basis. It's been three months and no issue. I would not hesitate to bring my car to Flemington Dodge for any and all repairs. Thanks Guys! More

Great job Got in without an appointment for a broken strut..they took the car in.. Had me back on the road quickly... They have a great express oil service too Got in without an appointment for a broken strut..they took the car in.. Had me back on the road quickly... They have a great express oil service too..Derek and George and the other service guys are terrific people. More

Car serviced I have been having my car serviced here for many years and will continue to do so until I finally decide to give up mini vans. Customer service is g I have been having my car serviced here for many years and will continue to do so until I finally decide to give up mini vans. Customer service is great and I appreciate being known by name and treated with kindness and respect. Having my car serviced is always convenient as a loaner car is waiting per my maintenance agreement. All work on my car has always been completed well and to my high satisfaction. Thank you. It has been a pleasure. More

Service Jeep Commander Excellent service! Highly recommend the service department. Derek Cregar was very professional. My car was fixed and ready when promised. Will contin Excellent service! Highly recommend the service department. Derek Cregar was very professional. My car was fixed and ready when promised. Will continue to bring my vehicle here for service. More