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Ciocca CDJR of Flemington - Service Center

Flemington, NJ

4.4
583 Reviews

583 Reviews of Ciocca CDJR of Flemington - Service Center

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March 27, 2024

First time at the dealership. Curtis in service was very helpful and professional. Explained everything that needed to be done. Will definitely be back. I'm a retired certified au More

by James staats jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you for sharing your positive experience, especially noting Curtis's professionalism. We're appreciate to hear you'll be returning and greatly value your expertise and feedback.

March 14, 2024

This service was for a recall. It was not a very long wait for the service to be completed. More

by jjtrautwein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you for the great review, jj! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

March 13, 2024

Service department is very responsive and helpful. The work performed is on point. The communication was also great More

by jlbermudez721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

jlbermudez721 responded

Thanks for the timely service repair. Great service department

February 23, 2024

There was a safety recall on the car which was taken care of. Also routine service , Oil change , tire rotation and all points check. We dropped off at 8 am and received a text around 10 am that all work was More

by Mr. Screw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Feb 23, 2024 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

We're so glad to hear it! Thank you for the great review, Mr. Screw! We're always here to help if anything else comes up!

February 05, 2024

Alex was terrific he returned my calls and followed up with the body.shop that was performing the work and kept me well Informed More

by KJSKEVCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Feb 05, 2024 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

February 02, 2024

Will never go back to this dealership ever again after the way Mr. Stallings treated me with trying get my truck fixed under the warranty that was sold to me thru the Dodge dealership.. More

by william.koba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Max Landau
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Stallings
Feb 05, 2024 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you for posting a review and we're sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Please reach us at (908) 788-5858 so we can learn more and work to make this right!

January 26, 2024

I gave it 4 because neither of the 2 guys looked up to say good morning be right with you More

by 2jarheadz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Price
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you for the review of our service department, 2jarheadz. We apologize for the initial experience with our service advisors. We will address this issue internally to make sure this does not happen again.

January 21, 2024

Eddie was very nice and kept me updated with what was going on with my car. When I had a question a few days after getting my car he was patient with me and answered my concerns. More

by Eileen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie in the service department for Chrysler
Jan 24, 2024 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

We appreciate you taking the time to write us a review, Eileen! Please let us know if we can do anything else to help!

January 17, 2024

I’m on my 18th vehicle from Flemington now Ciocca. I never had an issue with their sales or service department. My recent service with Alex in Jeep was excellent. Courteous, fast and thorough. Thank y More

by jimmy1525
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Jan 18, 2024 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank YOU for choosing our team to help you with your car buying. We are so glad that you enjoyed working with our team and the whole experience. Congratulations and welcome to the Family!

January 16, 2024

Staff was very helpful. Kept me updated on the status of the warranty and let me know they got approval for the work. More

by paul_mitzen_351
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thanks for sharing your experience with us, Paul! If there is anything else we can do to help just let us know! Have a great day!

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