Back

Ciocca CDJR of Flemington - Service Center

Flemington, NJ

4.4
585 Reviews

585 Reviews of Ciocca CDJR of Flemington - Service Center

Sort by
April 10, 2024

Alex was thorough and timely when servicing my Jeep. He completed the oil change, tire rotation and inspection. I was happy and satisfied with my service appointment and would def recommend him. More

by Marisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Swan, Gavin Miller
Apr 11, 2024 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you very much for such a great review, Marisa! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

April 01, 2024

Awful! I waited 50 mins when I had an appointment for them to take my car in for an oil change. Then waited another 45 mins for them to service my car. I w More

by SR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Curtis Price
Apr 02, 2024 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you for posting a review and we're sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Please reach us at (908) 788-5858 so we can learn more and work to make this right!

March 27, 2024

First time at the dealership. Curtis in service was very helpful and professional. Explained everything that needed to be done. Will definitely be back. I'm a retired certified au More

by James staats jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Price
Mar 29, 2024 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you for sharing your positive experience, especially noting Curtis's professionalism. We're appreciate to hear you'll be returning and greatly value your expertise and feedback.

March 14, 2024

This service was for a recall. It was not a very long wait for the service to be completed. More

by jjtrautwein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Price
Mar 14, 2024 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you for the great review, jj! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

March 13, 2024

Service department is very responsive and helpful. The work performed is on point. The communication was also great More

by jlbermudez721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Price
Mar 13, 2024 -

jlbermudez721 responded

Thanks for the timely service repair. Great service department

February 23, 2024

There was a safety recall on the car which was taken care of. Also routine service , Oil change , tire rotation and all points check. We dropped off at 8 am and received a text around 10 am that all work was More

by Mr. Screw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Feb 23, 2024 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

We're so glad to hear it! Thank you for the great review, Mr. Screw! We're always here to help if anything else comes up!

February 05, 2024

Alex was terrific he returned my calls and followed up with the body.shop that was performing the work and kept me well Informed More

by KJSKEVCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Feb 05, 2024 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

February 02, 2024

Will never go back to this dealership ever again after the way Mr. Stallings treated me with trying get my truck fixed under the warranty that was sold to me thru the Dodge dealership.. More

by william.koba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Stallings, Max Landau
Feb 05, 2024 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you for posting a review and we're sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Please reach us at (908) 788-5858 so we can learn more and work to make this right!

January 26, 2024

I gave it 4 because neither of the 2 guys looked up to say good morning be right with you More

by 2jarheadz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Price
Jan 26, 2024 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you for the review of our service department, 2jarheadz. We apologize for the initial experience with our service advisors. We will address this issue internally to make sure this does not happen again.

January 21, 2024

Eddie was very nice and kept me updated with what was going on with my car. When I had a question a few days after getting my car he was patient with me and answered my concerns. More

by Eileen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie in the service department for Chrysler
Jan 24, 2024 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

We appreciate you taking the time to write us a review, Eileen! Please let us know if we can do anything else to help!

...
6
...