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Ciocca Ford of Souderton

Souderton, PA

4.7
469 Reviews
Call Dealership (215) 486-2515

3470 Bethlehem Pike

Souderton, PA

18964

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469 Reviews of Ciocca Ford of Souderton

July 04, 2024

Took my truck in for the works oil change package. They did not rotate the tires as was stated on the receipt. When I called them out on it they just denied it and told me the mechanic has a witness. More

by rltrains
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JP Stowman, Tim Adams
Report | Print
July 04, 2024

There was a lack of communication regarding my issue. My vehicle was with them for an entire day. I was told to expect a call by early afternoon. I never received a call. I stopped by with two hours unti More

by BDHGALLAGHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JP Stowman, Tim Adams, Paul Roderman
Report | Print
July 03, 2024

I had the most wonderful experience! My service agent was not only professional, but he was also patient and kind. I will definitely recommend anyone to bring their car here. I know I wi More

by MLYNNEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman, Tim Adams, Paul Roderman
Report | Print
Jul 10, 2024 -

Ciocca Ford of Souderton responded

Thanks Mlynnew, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

July 03, 2024

Every time I go in and get my car serviced, they always give me exceptional service. I really appreciate the team there. More

by TOGETALONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman, Tim Adams, Paul Roderman
Report | Print
Jul 10, 2024 -

Ciocca Ford of Souderton responded

We're so glad to hear it! Thank you for the great review, Togetalong! We're always here to help if anything else comes up!

July 01, 2024

Tim was helpful and knowledgeable as we diagnosed several issues on my older Ford vehicle. More

by pakken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Adams
Report | Print
Jul 10, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

June 30, 2024

CFoS Service department are dedicated to serving their customers. That's why trust them with my Mustang Bullitt! I drive about 20 miles or just for work this car. Now my son Ford Escape they asked me t More

by RDEVONBROJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman, Tim Adams, Paul Roderman
Report | Print
Jul 01, 2024 -

Ciocca Ford of Souderton responded

Thanks Rdevonbrojr, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

June 30, 2024

The dealership was easy to get to and the car was serviced on time. Paul was very nice and I would absolutely return for all my car needs. More

by ANCHERRERA96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
Report | Print
Jul 01, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

June 30, 2024

I was impressed when you had a driver to take my car and return after my car's inspection. You people did a good job. More

by KDETWEILER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
Report | Print
Jul 01, 2024 -

Ciocca Ford of Souderton responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

June 29, 2024

Thank you for a great service team - please keep us the great service - looking forward to continuing to work with your team More

by BOBRAU76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman, Tim Adams
Report | Print
Jul 01, 2024 -

Ciocca Ford of Souderton responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

June 28, 2024

Great experience. The team took me right away. They explained the process and next steps. The video summary at the end was a value added touch. More

by RTJ7193
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah was my salesman. Awesome! , Patrick Solliday, Jonathan Cotton, JP Stowman
Report | Print
Jul 01, 2024 -

Ciocca Ford of Souderton responded

We're so glad to hear it! Thank you for the great review, RTJ! We're always here to help if anything else comes up!

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