Ciocca Ford

Thank you to Larry Kot, Jonah, Matt and Dane for helping us buy our Explorer! us buy our Explorer! More

They will do an entire vehicle inspection no matter what you bring your vehicle in for. The dealer now uses a new text AI system to send you a laundry list of items to fix which bear no resemblence to what you bring your vehicle in for. The dealer now uses a new text AI system to send you a laundry list of items to fix which bear no resemblence to what I actually needed. No phone calls, no options. Just terrible customer facing interaction. Only more pronounced because they used to be good. I used to be able to get a shuttle, they used to talk things over. Will not be going back. More

Misleading, untrustworthy, deceptive, poor customer service, refusing to refund $2,000 bumper to bumper coverage, after $14k down payment. Will not answer phone or return calls. service, refusing to refund $2,000 bumper to bumper coverage, after $14k down payment. Will not answer phone or return calls. More

Amazing experience from the 1st phone call with Chris Batore till the moment I drove off the lot. Also, Finance person was great. Everything was explained clearly and very helpful. Batore till the moment I drove off the lot. Also, Finance person was great. Everything was explained clearly and very helpful. More

They are easy to work with and went out of their way to make sure I found a vehicle I liked. Jason and Kristopher were really nice and easy to talk to. make sure I found a vehicle I liked. Jason and Kristopher were really nice and easy to talk to. More

Everyone I felt with was very knowledgable, professional and polite. The process was easy and went smoothly. and polite. The process was easy and went smoothly. More

I had an amazing experience working with Larry Kot! I originally went in just to look at a 2018 F-150, and somehow ended up leaving in a brand-new 2026 F-150. Larry made the whole process easy, comf I originally went in just to look at a 2018 F-150, and somehow ended up leaving in a brand-new 2026 F-150. Larry made the whole process easy, comfortable, and stress-free. He took the time to answer my questions, worked with me to find the right truck, and never made me feel pressured. I couldn’t be happier with my new F-150. If you’re looking for a vehicle, I definitely recommend asking for Larry Kot. Great experience from start to finish! More

Matt was helpful with providing recommendations and showing me options. He made the process very easy and followed up to make sure I was satisfied with my purchase. showing me options. He made the process very easy and followed up to make sure I was satisfied with my purchase. More

The team were fantastic, easy to work with, knowledgeable and helpful. Created a low pressure environment with open and transparent pricing. Great car buying experience at every step of the process. and helpful. Created a low pressure environment with open and transparent pricing. Great car buying experience at every step of the process. More

Chris was great to work with and always keeps us informed on the process. I highly recommend him. on the process. I highly recommend him. More