
Ciocca Honda of Harrisburg
Harrisburg, PA
Filter Reviews by Keyword
By Type
1,243 Reviews of Ciocca Honda of Harrisburg
Tony was great to work with. He was very responsive to our questions and helped us out even after we drove away with our new car. Couldn't have asked for a better experience from Tony. However, we will our questions and helped us out even after we drove away with our new car. Couldn't have asked for a better experience from Tony. However, we will have to agree with the previous reviewer on the extended warranty presentation. The presentation of the extended warranty which included an illustration/chart being drawn as it was being explained was too long and the graphics were not necessary. Also agree that we felt rushed after we declined the extended warranty. This was even more apparent after we left the dealership and were notified that there had been several things that had been omitted/had to be corrected on the paperwork. Having said that, the issues were resolved quickly (thanks to Tony helping us out) and everyone was very friendly throughout the process. More
We had a very nice experience with Ciocca (especially Tony Kertulis). They were very friendly and professional. Tony also knew a lot more info about the CRV. The entire car buying experience went quite s Tony Kertulis). They were very friendly and professional. Tony also knew a lot more info about the CRV. The entire car buying experience went quite smooth. More
The entire team at Ciocca Honda was highly professional in helping us select a new Odyssey. Internet sales manager Lindsay Cale responded to our electronic request for information immediately and thorough in helping us select a new Odyssey. Internet sales manager Lindsay Cale responded to our electronic request for information immediately and thoroughly. Finance manager Andrew Wallett worked quickly to assure that we received a manufacturer's low-interest-rate financing incentive on the very last day that it was being offered. And sales representative Tom Morris patiently answered all of our questions, including those about differences in trim options, and stayed well after closing time to explain the functions of our new vehicle. More
Shopping for a vehicle was not simple or fun - until we visited Ciocca Honda. The first person to approach us in the lot was Morgan Reynolds, who ended up working with us over the course of a few weeks unt visited Ciocca Honda. The first person to approach us in the lot was Morgan Reynolds, who ended up working with us over the course of a few weeks until we found the perfect car. Morgan was extremely professional and thorough, and went above and beyond to stay in contact with us throughout the process. He never once made us feel pressured or swindled (as so many other car dealerships had!). He has been excellent in following up with us on our post-purchase needs as well. On top of everything, he has a great sense of humor and was a lot of fun to work with! Hopefully we don't need a new vehicle again any time soon, but if we do, we will definitely visit Ciocca - and ask for Morgan! More
We have returned to Joe Barone repeatedly for car purchases based on his exemplary service. Within the past month Joe has sold us a new Honda (our 4th purchase from him) and leased our son his first purchases based on his exemplary service. Within the past month Joe has sold us a new Honda (our 4th purchase from him) and leased our son his first car (our 5th transaction with Joe). The overall service at Ciocca Honda has consistently been excellent from sales to financing. However, what keeps us coming back is the seamless experience we have had with Joe Barone's attentiveness to our needs and support throughout the buying process. Even when we have not known what we need, he has been able to listen to our confusion and successfully direct us towards the right choice. Scott and Mary Lou Daxton More
Experience with the salesperson (Tony Kertulis) was great. We did not care for the attitude of the individual who tried to upsell us the additional warranty. Once he saw we weren't going to purchase great. We did not care for the attitude of the individual who tried to upsell us the additional warranty. Once he saw we weren't going to purchase the additional warranty coverage, his attitude turned really negative. More
got a great used truck for a great price- Dan Eckenroth and everyone one else we worked with were very friendly, helpful, and professional. Even when I had a concern six months after the sale, he went abov and everyone one else we worked with were very friendly, helpful, and professional. Even when I had a concern six months after the sale, he went above and beyond to satisfy my concern. I would have no trouble recommending Dan or the dealership to anyone that asked me about them. More
First off i want to start off by saying i am extremely satisfied with the service i was offered yesterday. I went into honda thinking i wasnt going to be walking out with a car and if i was it was going t satisfied with the service i was offered yesterday. I went into honda thinking i wasnt going to be walking out with a car and if i was it was going to be a used car that would probably mess up on me. Well fortunately i got one of the best salesmen i have ever met. He was so friendly right off the bat.. He did whatever he could to get me a car. I was so pleased to work with him and for morgan starting off as a new salesman and treating me like he did is amazing. Good customer service is hard to come by anymore. But all in all morgan was a great salesman yesterday and i walked out of honda with a brand new 2012 honda civic..,, something i never thought could have happen but thanks to morgan and his great personality and great team they allowed me to walk out of honda with a brand new car... THANK YOU SO MUCH MORGAN!!! Chelsea More